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Excellent 8.8
Based on 58 reviews

Recent customer comments

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Excellent



based on 58 reviews
  • Cleanliness 9.0
  • Facilities 4.0
  • Location 9.2
  • Room Comfort/Standard 9.0
  • Service 9.2
  • Value for money 7.9
  • Food/Dining 8.4

Jennifer L. from United Kingdom
Solo travelers
Stayed 2 nights in October 2014
Great ambiance; enthusiastic crew
Centrally located; warm, friendly & helpful staff; large spacious rooms
Most enjoyable stay. Friendly & helpful crew - from reception to housekeeping. Didn't get a chance to sample acclaimed restaurants due to public holiday. Look forward to visiting again!
Reviewed October 08, 2014

David W. from France
Business travelers
Stayed one night in August 2014
great hotel
look, feel, staff
Reviewed September 10, 2014

Julie M. from Australia
Business travelers
Stayed 3 nights in June 2014
Awesome, friendly and relaxing
Great room service, Great bar. lovely restaurants nearby
Loved it and Mr Wongs was a big highlight!!!
Reviewed June 16, 2014

Leanne A. from Australia
Solo travelers
Stayed one night in May 2014
Fine
Central clean funky
Beautiful , centrally located and clean. Funky ambience
Reviewed May 18, 2014

cameron T. from United Kingdom
Business travelers
Stayed 4 nights in April 2014
Funky design, great location, getting tired
Location, room size, great breakfast
The Establishment is a great boutique hotel in the centre of Sydney at a very reasonable price. rooms are large, staff all very friendly and personable. Only downsides are the hotel is getting slightly tired (Shower flooded the bathroom as the door seal wasnt working, symbols worn off the light swtiches, etc). Also I was on a low floor and woken at 5.20 every morning by delivery trucks - best get a higher floor. The rooms and common areas are all a little dark, however the design is 'cool', the breakfast menu is great, and the restaurant and bar seem very popular. Its also right in the centre so very convenient for business meetings or sightseeing.
Reviewed April 14, 2014

Richard D. from United Kingdom
Business travelers
Stayed 2 nights in February 2014
Very pleasurable and convenient. Great hotel
Location, restaurants, room size
Reviewed February 26, 2014

graham S. from Australia
Business travelers
Stayed 3 nights in February 2014
fabulous
staff , location facilities
the staff were so helpfil ,booking restaurants ,calling cab ,giving suggestions on where to dine ,and the room was devine,with all the special touches... we will be back
Reviewed February 23, 2014

Janeya B. from Australia
Couples
Stayed one night in August 2013
I love every thing about this hotel it's sexy
Decor, bar and rooms
I love staying here I never want to leave the room it's so beautiful
Reviewed September 14, 2013

Iolanda P. from Australia
Couples
Stayed 2 nights in August 2013
Great - beautiful boutique hotel
design, ambiance,privacy
Excellent. It was nice to be in a small, intimate hotel but with privacy and comfort
Reviewed August 21, 2013

Timothy H. from Singapore
Couples
Stayed 2 nights in March 2013
just our luck...
restaurants around the vicinity, luxury bathroom, turndown service
it is a great place to stay for a weekend of eating/drinking at the different restaurants/bars that the Merivale group has to offer. the staff were excellent in helping us make reservations. the bath was also lush, to say the least. we booked the establishment room and requested the highest floor, of which they happily obliged. however, there was a party next door on the second night - very very uncomfortable with constant shouting and laughing as well as music, slamming of doors, the drunk ringing of our doorbell, etc. we asked the staff twice to quieten the party down as it was well after 1am but there was no change in the noise levels. the staff also did not offer any form of apology or compensation for our very uncomfortable night - something that should be expected from a luxury boutique hotel that offers personal service. anyway, overall it is great to dine and enjoy the room and the bath but we were underwhelmed by customer service and the noise factor.
Reviewed July 09, 2013