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Recent customer comments

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Excellent



based on 939 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 9.5
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for Money 8.0
  • Food/Dining 8.1

Terence A.
Australia
December 18, 2015
great experience
Location, Atmosp[here, staff
Really good

Jessica L.
Australia
December 14, 2015
Great views, location and service
The best thing about this hotel was the friendly service and location of the hotel was right across from circular quay and a one minute walk to the rocks main shops
We stayed at four seasons for my partners 30th birthday, so we wanted a pretty special experience. When we got to the hotel we were greeted wonderfully and we went up to our city view premier club room which was spacious and even unexpectedly had an amazing view of circular quay wharf and the opera house! We were stoked. They even left a beautiful chocolate dessert with 'happy 30th birthday' written on the plate and a card to go with it- I didn't even organise that and only mentioned it was my partners 30th with no means for special treatment but wow we were impressed! We had access to the club lounge which was nice but unfortunately it had no harbour views, one side was of buildings and there was only a few tables that looked out on the water which wa a lovely if you could get one of those tables. A chef was at the end of the buffet at breakfast, serving whatever eggs you pleased. Canapés and drinks of an evening were quite nice. Not super impressive but a nice touch to our stay. Again, very lovely and welcoming staff at any time of the day. Even the hotel porters that we met with frequently in the lift were absolutely lovely and would ask questions and give us tips on what to do on that day! Pool area has a bar and is outside which was a positive for us. There was a hairdresser and spa in the hotel of which the staff were knowledgable and I had a quick and nice wash and blow dry at the hairdresser which turned out lovely. Overall we were impressed at every turn and my partner had a wonderful 30th :)

Teh E.
Malaysia
December 13, 2015
Comfortable and great location
Cleanliness , comfortable and great location

Michael C.
Australia
December 10, 2015
Very good standard
Friendly and helpful staff, the bed was extremely comfortable, the standard 12:00 noon checkout was AWESOME!
Fantastic hotel. Only rated the food 4/5 because I thought breakfast was a bit over-priced, although it was nice. Also in terms of overall value for money we only had a fairly standard room and it wasn't exactly cheap, hence the 4/5. Having said all of that it was very nice (and compared very favourably to other Sydney hotels I have stayed in) and I am considering staying there again next time I am in Sydney.

PONIJAN -.
Indonesia
December 08, 2015
GREAT HOTEL NEAR OPERA HOUSE
THE WINDOW JUST FACES OPERA HOUSE
THE HOTEL IS GREAT WITH OPERA HOUSE VIEW WHEN OPENING THE WINDOW. JUST ABOUT 5 MINUTES TO WALK TO THE OPERA HOUSE AND HARBOUR BRIDGE... GREAT HOTEL!

Tengku S.
Malaysia
December 08, 2015
Best hotel in Sydney
Location, Friendly Staff, View
Superb! Love the Harbor view from our room. Very close to the shopping area and restaurants as well. The staff were very friendly

Reginald K.
Malaysia
December 07, 2015
A Great Stay.
The Staff, The personalised service, The ambience.
Absolutely great. The staff were superb. Very, very friendly. One of the best stay my wife and I ever have at a hotel.

Keam Y.
Malaysia
November 24, 2015
Great
Location ,
Great

Veerachai S.
Thailand
November 14, 2015
Best in sydney
Love this place
Best hotel in Sydney Always stay here and will definately return in the future

Margaret M.
Australia
November 06, 2015
Pleasurable
Locality, comfort & style
Enjoyed everything about the hotel