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Recent customer comments

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based on 939 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 9.5
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for Money 8.0
  • Food/Dining 8.1

Anne M.
United Kingdom
July 07, 2016
5 night stay
Excellent hotel and despite a problem with our booking (our mistake) the duty manager sorted it out without any problems at all. Would highly recommend this hotel to friends and family.

ying L.
July 07, 2016
good location
nothing to play in the hotel

Sandra B.
July 05, 2016
Perfect for the weekend
Staff are fantastic nothing is too much. Bedding is like a cloud! Every time we stay I want to take the bed and it's linen Jone with me. Ultimate luxury

Charmiane Y.
July 05, 2016
Fine Hotel
Don't Smoke or you get fined AUD$100 per day. Hotel will slap you with a fine for the number of days you "smoked" in a non-smoking room. Housekeeping is on the lookout for cigarette butt(s). You only get to know about the fine when you check out. No prior warning from them!

hui Y.
July 04, 2016
Value of money
close to attraction

Laviena D.
July 04, 2016
Great hotel so central and great service!
Loved it!

June 29, 2016
Excellent Service
This was my honeymoon trip. The room was tidy and clean. The full harbour view was excellent.

Ian A.
June 25, 2016
Small room
Great view but the room was small. Not the best value for money.

June 24, 2016
Great hotel, good value
Room was large and clean.

elsa G.
June 24, 2016
Best view and location
The harbour view is amazing and the location is near to the circular quay and the rocks and also tesin and bus stations. Definetely recommend this hotel