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2015
Excellent 8.7
Based on 918 reviews

Recent customer comments

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Excellent



based on 918 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.8
  • Location 9.5
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for Money 8.0
  • Food/Dining 8.1

Eric Y.
Philippines
June 16, 2016
Mr.
The hotel scrimps on everyday hygiene items

Ina C.
Hong Kong
June 15, 2016
ok for location but not a 5 star hotel we expected
the lobby condition is outdated

MR D.
Australia
June 15, 2016
Hotel stay 10-13 June 2016
The stay was pleasant; the room was small though (2708) and pokey. The TV was not working, a serviceman came, got it working (the power was not properly plugged in at the back of the TV) but then after he left, we had top call for service again as the TV remote was not working and he had to return and replace the batteries. Need attention to detail to make sure that everything works in the room before guests arrive. Also, we like to have a tea in the room in the afternoon and we found that after the initial milk supply was consumed on the first day, it was not replenished; we had to call for more. Isn't this checked when the room is cleaned or the bar fridge checked?? The staff were all friendly but attention to detail was missing. Cheers Dave

Michael C.
Australia
June 14, 2016
Great weekend getaway
Excellent view from Harbour View room but the spotlight on the building during Vivid spoiled the chance to take photos from the room as it reflects on the glass window.

PETER C.
Australia
June 08, 2016
Superlative
This is our 3rd stay since 2010. Consistently excellent.

Richard J.
Australia
June 06, 2016
Weekend
Great! Big rain weekend but perfect hotel to stay in and watch the rain

Chris N.
Australia
June 06, 2016
Great hotel
First class service, fantastic location.

Cecil H.
United Kingdom
June 04, 2016
Overlooking the Opera House - so central
A friendly hotel with the best location on Circular Quays. Breakfast is buffet with waitress service for omelettes, eggs, etc. Our room was on the 7th floor with a magical view over the Opera House and harbour.

Wai K.
Taiwan
June 02, 2016
Room was clean and tidy. Excellent view
N/A

Ellen F.
Australia
June 01, 2016
Excellent
Excellent