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Recent customer comments

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based on 892 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.5
  • Location 9.3
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.5

Saehee K.
South Korea
June 01, 2016
2 nights stay
The hotel room that I stayed was decent with good location. However, staff were not friendly or professional. I was surprised that staff didn't confirm any information upon check in and also no explanation of any of hotel facilities. I wasn't asked how my stay was upon check out.. Training definitley needed for the front desk team.

ben V.
May 31, 2016
Good central location easy to move to and from as required
I had a great stay, triple glazed windows are very quiet and keep out the city din. Speaking of the city. A city view room is not; when you are on the third floor. The indoor roof top pool is good for some hydrotherapy. Nice place to stay, but early Sunday morning amenities surrounding the area was severely lacking.

Gayle M.
May 31, 2016
Olde worlde decor
Good location. Very neat. Very comfy bed.

Irene S.
May 30, 2016
Fantastic Hotel with excellent service
Enjoyed our stay, staff were fantastic, everything was great, will be back thank you Grace Hotel

vicki B.
May 25, 2016
the grace hotel
lovely hotel and location to everything is fantastic

Andrea M.
May 23, 2016
Beautiful hotel, great location.
I love The Grace, truely a beautiful hotel and spacious rooms. I have chosen to stay here on a number of occasions. My only disappointment this time was the lack of a bath in our room, I was under the assumption that we had a bath in our room. Next time I'll make sure that I double check that.

Jiri L.
May 23, 2016
Great hotel
Great value for money

Youk C.
May 22, 2016
The Grace Hotel experience
Excellent location!

Peter H.
May 21, 2016
The Grace was a home away from home.
The next time I'm in Stdney we will stay there again.

Elizabeth R.
May 21, 2016
The Grace is graceful
Always wanted to stay here & it was all I expected. Too short a stay