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Excellent 8.1
Based on 167 reviews

Recent customer comments

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based on 167 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 7.6
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for Money 7.8
  • Food/Dining 7.5

Paul O.
October 01, 2015
Great location in the north shore, lovely rooms
Location if staying on the north shore. Clean big rooms
Lovely. Easy to walk to the station and nice and quiet

Geraldine C.
September 17, 2015
Excellent hotel with friendly staff
Cleanliness and overall room standard; great location; friendly staff

Jennifer O.
September 15, 2015
I would definately stay here again
Very comfortable bed, great shower and clean.
Excellent experience. I didn't dine in the restaurant so I can't rate their offering and unfortunately your survey didn't allow me to leave it blank so I submitted a 4 assuming if that the dining was in the same quality as the rest of the hotel it would justify this. Next time I would upgrade to the balcony room which is at the rear of the hotel away from the main road. Whilst the traffic wasn't too bad, I am not used to hearing any traffic at all.

Gregory P.
September 07, 2015
One night
Bed, pillows, shower
Traffic and aeroplane noise. Waiters keep forgetting to bring all the drinks and aren't very attentive food always the same would like to see a change I honk they are 3 star

Cate K.
New Zealand
August 16, 2015
Convenient and funky. Great hotel
Food, location, price

margaret D.
United Kingdom
July 10, 2015
good nights sleep
convenient, comfortable and clean
I enjoyed my stay at the hotel urban it was very comfortable, clean, and the staff were friendly.

xiaoxue W.
June 23, 2015
So so
Clean size of the bed and price
The reception staff was not really friendly seemed not patient enough

Emma W.
June 16, 2015
not bad
clean spacious comfort

June 09, 2015
4-star but not -so-easy location
Clean, have every necessities and quiet
We booked our last night's stay at Sydney in a hurry without realizing this hotel is right near to a cemetery until we got into our room and looked out from the window. The room is facing the east and sunlight in the morning was extremely strong so we have to close the curtains all the time. Everything in the room is charged even for a bottle of water. We have not tried the breakfast since in a hurry. A bit far from the city centre but has several buses to approach. We are generally OK with the stay but will look more carefully for hotel's location before we book next time.

May 30, 2015
A good city stay
Comfortable Room, location, Parking
Convenient, comfortable, good service, plenty of parkng