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Recent customer comments

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All reviews (809)

Business travelers (155)

Couples (327)

Solo travelers (188)

Families with young children (46)

Families with older children (51)

Groups (42)

Very good
7.6
based on 809 reviews
Hotel Condition/Cleanliness
8.0
Facilities
6.9
Location
8.3
Room Comfort/Standard
7.7
Staff Performance
7.6
Value for Money
7.2
Food/Dining
7.0

5.7 Ling C.
Malaysia
July 11, 2014
Friendly staffs
no
nothing special

7.3 Benjamin C.
Australia
July 04, 2014
Good for an overnight airport stay
clean, good staff, car parking

6 Thanh T.
Vietnam
July 07, 2014
not to bad
close to sydney airport, quiet room

6.3 annette S.
Australia
July 01, 2014
Shocking bathroom facilities
Closeness to airport, food reasonable
We booked a wake up call but we got nothing. They said they rang a number of times and not answer but I don't believe this as I'm awake at the slightest noise. The then had someone knock on the door and said they could hear the shower so left. I believe they should have waited until they made contact with one of us to just make sure we were ok since we were due to catch an early flight out.

7.7 wachiraporn S.
Thailand
June 26, 2014
Good getaway and refreshing
Location, room conditions, service
Pleasent! Very comfortable, exactly what I needed.

8.3 Karen E.
Australia
June 21, 2014
great
quiet clean good bed
great

9.3 Pat B.
Australia
June 17, 2014
convenient and cost effective
location, value,comfy bed
great

8.3 lyn F.
Australia
June 10, 2014
Comfortable
The bed
pleasant enjoyable friendly close to airport shuttle bus

7.7 George S.
Canada
June 06, 2014
Convenient location and comforatable
Convenient location, good food and comforatable
I was comforatable, the food was good, and the staff was very polite and helpful. The only minor problem was that the dinning room staff also served as staff for room service which on the night that I was there the service was a little slow. I only counted three staff seating people, taking orders for food and at one time rwo of the staff were delivering room service meals. Having said that the three staff were very helpful and polite.

8.3 Susan D.
Australia
June 11, 2014
Great for airport access
Food,cleanliness,parking
We were just there so we could get an early flight. It is in a great position close to the airport but very quiet.