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Excellent 8.1
Based on 185 reviews

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Excellent



based on 185 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.4
  • Location 9.1
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 6.8

Sonya E. from Australia
Business travelers
Stayed 2 nights in April 2016
Single woman given poor room
I've stayed at the Mantra many times and always been happy with the room but this was the first time I booked through Agoda and I got a terrible room. It was on the first floor above a laneway bakery that plays loud music from 5am and moves their outdoor furniture outside at 5am too. The laneway was full of noise until midnight too. It was a disabled room, with a very low basin and no bench space in the bathroom. The one bedside light was on the wrong side of the bed???
Reviewed April 30, 2016

Jodie W. from Australia
Families with older children
Stayed 2 nights in April 2016
Great accommodation
Fabulous amenities Great food Great location Great staff Will definitely use again and recommend
Reviewed April 22, 2016

jennifer K. from Australia
Groups
Stayed one night in April 2016
5 women
Great experience would stay there again and recommend to others
Reviewed April 11, 2016

Amanda M. from Australia
Groups
Stayed one night in March 2016
Good
Parking need to improve
Reviewed March 21, 2016

lee S. from United Kingdom
Couples
Stayed one night in February 2016
A little disappointed
Location, staff, clean
The stay was just ok. The first thing that annoyed me was there were no signs outside the lifts or inside advising what level things were located. The pool was very difficult to find, no signs anywere in the hotel until you got to the correct floor, and that floor was only found aftervI had gone to 4 floors prior looking for it. As I have a back disability i was really looking forward to the spa only to find it was closed with no water in it and no explanation to customer, very disappointed as the spa was needed to lessen my pain during travel. The breakfast was of very poor standard, very little choices. We were also charged for a coffee, if you pay for buffee at other hotels generally coffee is supplied. Such a shame as I have worked with the Mantra in catering and functions in Mooloolaba and there standard was much higher. Shower was also a little grotty.
Reviewed February 21, 2016

Robert M. from Thailand
Solo travelers
Stayed 2 nights in February 2016
W
W
Reviewed February 08, 2016

Ajith F. from Sri Lanka
Families with older children
Stayed 7 nights in January 2016
best all round hotel in Sydney
room size and facilities, cafe, location
Reviewed February 06, 2016

Karen M. from Australia
Couples
Stayed 3 nights in January 2016
Good Location in Sydney
Location was good. Shower head dripped but replaced the next day. Room was bigger than a motel.
Reviewed February 05, 2016

DOHYUN K. from New Zealand
Families with older children
Stayed 3 nights in January 2016
Disappointed
Location
We was a group of five family members and stayed in 2 bedrooms apartment. With Mantra we have to suffer with very inconvenience as there was only bathroom for five adults. Moreover the most of facilities were much different with pictures showing in their website, and less information for tourists. I would not recommend Mantra for friends and I will never stay at Mantra again.
Reviewed January 27, 2016

Cathy F. from Australia
Couples
Stayed 3 nights in January 2016
Really impressed
Customer service was excellent,clean, great location
Reviewed January 26, 2016