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Recent customer comments

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based on 284 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.3
  • Location 9.3
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.2
  • Food/Dining 6.8

9.6 Michaela R.
May 10, 2016
Will definitely come back. Well appointed room. Perfect central location.

8 Yin C.
Hong Kong
May 09, 2016
Good location
Good location

8.4 Melanie M.
May 14, 2016
Excellent location, spacious apartment
A really great property for families traveling with children. Really close to supermarket (Woolworths), Townhall train station, and shopping areas (e.g. QVB), not too far from chinatown. Apartment is clean and modern, very spcious, with plenty of natural light. But bed is really soft. Not so good if you have back problems (like me). Bath has shower and bath tub.

10 ZI H.
May 08, 2016
Nice location and price

10 jing Z.
May 03, 2016

7.6 Jenny T.
May 06, 2016
Was disappointed when my room could not be cancelled when I had only booked an hour before attempting cancellation, customer service wasn't anything special. Really good location but!

9.2 Dominic B.
May 01, 2016
Great central location next to trains and food outlets and convenience stores

9.2 Douglas M.
April 30, 2016
Spacious and Great Location
Apartment was Spacious and well laid out. Location is excellent. I’ve always found been a bit further away from the harbor helps you avoid the tourist traps. There is more to choose from shopping / dining wise and more reasonably priced. Only negative is the rooms look a bit tired, but its roomy, comfortable and clean and it is a bit cheaper compared to other hotels of the same area.

9.6 Ryan S.
April 26, 2016
Enjoyable overnight stay
We booked a one bedroom suite for the night and were fortunate to have been upgraded to the larger 2 bedroom suite with the second room being locked off. Perfect location, staff were helpful and always on hand and the apartment was spotless. I personally found the 2 bedroom apartment to be a good size for the two of us but would have found the one bedroom we originally booked a bit small. The main negative though was the lack of available lifts. Everytime we left or arrived back to the apartment we would have to wait 5 mins for the next lift, which was often already almost full. But it was the long weekend.

9.2 Kevin P.
April 25, 2016
Almost perfect
Poor maintenance. Draw runners all loose in kitchen. Extraction fan on hot plates stunkand light did not work. Shower leaked door not set correctly. Kitchen skirting dirty. Pool very cold around 20c Front door staff and counter staff were very good 10/10 for effort Towels changed regular beds made up all the time 5* Rooms require checking by mr fixit to ensure top quality is given