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Very good 7.4
Based on 2599 reviews

Recent customer comments

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Very good

based on 2599 reviews
  • Cleanliness 7.5
  • Facilities 6.8
  • Location 8.7
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for money 7.4
  • Food/Dining 6.2

Jennifer F.
December 06, 2015
Great location
Very short stay, nice clean and comfortable.

Jennifer B.
December 06, 2015
Comfortable beds with Clean sheets daily, Central location, relatively quiet
After a full and exhausting day of sightseeing it was great to come 'home' to a clean, comfortable bed. Bathroom could do with renovation and redesign.

Daniel C.
United States
December 05, 2015
Location good, nauseating cleaning scent
Location, bed, heating
I'm slightly pampered, but I will probably not stay at this place again. First off, the cleaning liquid that the use has such a pungent smell that it was slightly nauseating in fact whenever I slept and woke up the last thing I remember smelling was that strong cherry scent. also the walls between the rooms seem to be very thin I could hear the neighbors every sound including some nighttime activities that I do not need to elaborate more on. location is nice is directly across from the Capitol theater and there's plenty of good food minutes away. Unless this place is under 200 dollars I would not recommend this place.

December 05, 2015
No responsibility on work
1 or 2 staffs good service to customers
Feel the staffs no responsibility; example we booking transport to airport on next day 1230 hrs; after that evening time call them again give us a wakeup call on 1100hrs; but on morning 1100hrs we receive a call, but not a warm wake up call, is to tell “If you check out late than 1100hrs, we will charge you AUS20 per hour”; when we go down, they really charge, when we asking why don’t your remind us when make taxi booking or when we call for wake up call? They just said have written down at signboard late check out time is 1100hrs; too bad service!

Nigel P.
December 04, 2015
Central but in urgent need of an upgrade
Location, Location, Location
I was upgraded - which meant I was given a room with a lounge and separate bedroom. I thought this was great until I entered the room and it smelt (kind of stale socks or cheap air-freshener to cover cigarette smoke). I rang reception to ask for a different room - they said nothing was available but would send someone up. When the person arrived (quite promptly I might add) they suggested I was too sensitive as they couldn't smell anything. I was disappointed with this response but bit my tongue as I had work to do. Despite the pleasant upgrade at this hotel - I'd only book this hotel again as a last resort.

Sarah H.
United Kingdom
December 03, 2015
Handy hotel
Location, comfortable room, friendly staff.
We arrived early at the hotel (10.30am) and was going to leave our bags and check in later, but we were able to check in straight away, which was very convenient. The hotel is so handy to Central station, Paddy's market, Capitol theatre and Darling Harbour. Was perfect for us as we only wanted to stay one night to attend a concert at Olympic Park (easy to get the train there and back). The room and beds were clean and comfortable. Had extras like an ironing board, fridge and tea and coffee making facilities. Bathroom a little tried but clean and functional, nice accessories. The staff at reception were friendly, efficient and helpful. I would recommend this hotel, particularly for its handy position (only 3 stops on the train from the airport).

Pornchanoke T.
December 02, 2015
Cleanliness, Location & Service Providers
I like it!

Trevor L.
December 02, 2015
Top Location
Location Clean Friendly
Close to central station and Haymarket and Capitol Theatre

Cheryl S.
December 02, 2015
close to everything
The stay was good as was the staff but cant say the same for the airbus shuttle driver. Very rude and gave no help to us ladies. Whereas all the other drivers that came to collect passengers were polite and helpful.

See W.
November 30, 2015
convenient location
location . cleanliness. spaciousness.
Pleasant but if wifi service was provided free,would have been superb.