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Excellent 8.2
Based on 148 reviews

Recent customer comments

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Excellent



based on 148 reviews
  • Cleanliness 8.3
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.1
  • Service 8.4
  • Value for money 7.2
  • Food/Dining 7.5
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Tung K.
Singapore
October 22, 2015
Business Traveller in a holiday setting
Location, size of room, staff
Crazy price for such a hotel.

Jeniene G.
Australia
October 20, 2015
Excellent friendly staff
Staff were very friendly and eager to accomodate all our requests. Parking was easy. The location is great.
Relaxed after completing the charity event- The Bloody Long Walk. Staff had arranged our parking, organised for our luggage to be in our room and even had a bottle of wine chilling on our return. The staff could not have been more friendly or accomodating. Comfortable room with all we required. Maybe just need an update of the pool and spa area. We used this to relax after the walk and found it not to the standard of the rest of the hotel. Breakfast was included in the rate and was a buffet with a lovely selection of hot and cold fare.

Lilly M.
Australia
October 13, 2015
Outstanding
Pleasant clean and spacious rooms. Friendly accommodating staff. Room service prompt and delicious.
Very relaxing and enjoyable experience. I highly recommend Novotel Sydney Manly and look forward to staying there again.

debra B.
Australia
September 29, 2015
Happy Family
room size, location, Japanese dining
advertised as 2 Queen beds. Only double - a little disappointing on that count. Simply awesome location with easy access to beach and shops. Enjoyable Japenese restaurant. Nice staff. Bathroom a little tired, but a great sized room - very comfortable.

Siau M.
Malaysia
September 21, 2015
Best Location, Spacious room
Spacious, Clean, friendly staff
Awesome to stay at this hotel. Room spacious.. love it so much

Maria I.
Australia
September 13, 2015
Very good
location, staff and food

anthony B.
Australia
September 09, 2015
awesome location
location, value, Size
Stayed here for our work xmas party, the location is awesome, great views, beach across the road. rooms are a little dated and need a freshen up.

Patricia D.
Australia
September 01, 2015
Enjoyed
Staff friendliness, convenience
We had a fantastic 3 day break in Manly, the Novotel were fantastic, would go back again

Deborah B.
Australia
August 27, 2015
Hidden Costs
Location View Access
After paying over $300 for one night to pay parking fees of $22 was an insult. They took Credit Card details for a holding fee of $50 in case we ate or drank from the mini bar & even though we didn't they debited me anyway. I noticed the charge of $50.75 on my account. When I called them they assured me it wasn't charged - I then assured them it was & asked them to credit my account immediately. I will follow up tomorrow.

Terence P.
Australia
August 06, 2015
Family Stay
Flexibility, customer service, location
The staff I think made the difference. We were unhappy with the first room allocated to us. Without hesitation the staff made the decision to move us to a room with a better view after we approached them. We were able to check out at 1pm. This offered my wife and I with our young children some flexibility on the day to enjoy the hotel and local area. We will definitely come back