Back to hotel info

Very good 7.7
Based on 338 reviews

Recent customer comments

Filter by traveler type
Very good



based on 338 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 5.8
  • Location 8.9
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 6.2

Denise N. from New Zealand
Groups
Stayed 4 nights in October 2015
Not what we booked
Location
Location was great for where we needed to be but there were quite a number of things about our stay that were not up to standard, the most unacceptable was the fact that the house keeping staff helped themselves to food we had in our unit and on informing reception he wasn't sure what could be done about that short of replacing the food, still waiting on an apology and the food to be replaced. We also spent 3 nights without a working smoke alarm, (which I'm sure is illegal) after it was removed because the battery needed changing, it was taken down but apparently there wasn't anyone there who could just replace a battery and put it back up.
Reviewed October 27, 2015

Anthony C. from Australia
Couples
Stayed 2 nights in October 2015
Very good hotel
Location
Very good. Probably a bit overpriced but I guess it is Sydney.
Reviewed October 19, 2015

Geoffrey A. from Australia
Couples
Stayed 3 nights in October 2015
Sydney Stay
Locality, friendly staff, good value
Fantastic
Reviewed October 13, 2015

Nkundwe M. from Australia
Solo travelers
Stayed 2 nights in September 2015
Good
Location,staff
Reviewed September 24, 2015

pierre G. from Canada
Couples
Stayed 2 nights in May 2015
great location
location, nice room.
good location, nice room and very comfortable. There isn't any view in all rooms.
Reviewed September 23, 2015

Cassie B. from Australia
Couples
Stayed one night in September 2015
APX darling harbour
Location, price
Was great! However parking was too expensive. It was $45 for one night stay. Usually other hotels don't charge more than $30 per night.
Reviewed September 21, 2015

David S. from Australia
Solo travelers
Stayed one night in September 2015
great
location staff parking
everything was great
Reviewed September 12, 2015

HJH Z. from Brunei Darussalam
Families with older children
Stayed 5 nights in August 2015
rude receptionist
close to the city market and Mamak restaurant
When we first checked in, the receptionist ask for a guarantee and he swiped my master card. That was ok until he ask me to sign the slip, I hesitated at first since no hotel have ask me to sign the slip before, he said if I dont sign it then I can just walk away and leave the hotel.. That was rude, he said that was the policy in Austarlia's. Then at the time when we checked out, usually that guarantee slip will be teared in front of customer to proof that it has been cancelled, but instead they kept it and told me that they will shred it after 2 weeks time...?!#@ Later, we checked in the next hotel in Melbourne, they didnt even ask for a guarantee.. so what policy is he talking about.
Reviewed September 04, 2015

Angela S. from Australia
Families with older children
Stayed 4 nights in August 2015
Extremely unhappy
Apx Apartments Darling Harbour
Terrible upon entering our room I was disappointed it was so small. Inspected the bathroom which was filthy phoned reception to ask when the room was last used and cleaned and was told it was clean . I disagreed they told me they would check it out ! By dirty I mean urine still on the walls A mark on the outside of the toilet which looked like faeces even the kitchenette splash back had grease on it and so did the microwave. All the cupboard doors had dirty splash marks on them including the doors to the washing machine and dryer The top sheet on the bed was stained with a liquid of sum description that looked like coffee My enquiry and complaint to my knowledge was not acknowledged or dealt with accordingly as these marks were still there when we left! I did however clean the main areas like sinks etc myself which I believe is a disgrace! I have never ever had to clean a hotel room myself because it was dirty when we arrived! I will be cancelling the booking I had made in advance for the coming November 2015 and unfortunately if asked about the hotel will not be recommending it at all
Reviewed August 18, 2015

KONG J. from Singapore
Families with older children
Stayed 6 nights in August 2015
Satisfactory.
good location, sufficiently clean, fairly good response from reception.
Just that the road in front of the aprtment is filled with food smell.
Reviewed August 14, 2015