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Excellent 8.7
Based on 1219 reviews

Recent customer comments

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based on 1219 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.8
  • Location 9.0
  • Room Comfort/Standard 9.0
  • Staff Performance 8.8
  • Value for Money 8.0
  • Food/Dining 8.0

10 Mr K.
July 13, 2015
Amazing Hotel
Rafat was a great asset to the team and made our stay very enjoyable

6.3 josephine P.
July 04, 2015

8 manshu Z.
July 02, 2015
wonderful memories

6.7 Orlando A.
July 01, 2015
Was okay

10 Jenny A.
June 29, 2015
A great stay
Location, views, large room
Thoroughly enjoyed our one night stay. Loved the large window so we could enjoy the water view.

9.3 Stephen G.
June 29, 2015
Superb location and view
Location, view and horizon benefits.
I stayed for two days with plans to attend Turandot at the Sydney Opera House. The location was the main reason for choosing this hotel and it was a perfect 10 minute walk to the opera house. I opted to upgrade to a horizon club room and the view was stunning on the 35th floor. The benefits from horizon club are excellent and relaxing on the 30th floor with 5 story windows with unobstructed views on the harbour bridge and opera house was breathtaking. My only complaint was an individual staff member performing poorly.

8 Gyeongmi K.
South Korea
June 18, 2015
Just so so
Well..some staff can't speak English fluently.they're not friendly and politely

9.3 Antonio E.
June 18, 2015
Pleasant stay but uphill walk is uncomfortable
View, efficient service, and comfortable bed
Very pleasant with friendly and service oriented staff. Good view. Only complain is the uphill walk to the hotel.

8.3 Hendry J.
June 15, 2015
Nice hotel
Nice hotel, great location, great staff

10 Kow T.
June 15, 2015
Comfort and style
Fine dining, good views from 36th floor, name of the hotel
It was a plessant stay. My husband had a good rest in the rooms. The food is good. The staff are helpful.