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Excellent 8.1
Based on 1167 reviews

Recent customer comments

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Excellent



based on 1167 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.2
  • Location 9.0
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 7.0

7.2 Bruce T.
United States
May 02, 2016
ABC
A lot of noise as my room was near housekeeping store on the 8th floor. Some additional training is needed to remind staff to keep the noise down.

8.8 Vikas K.
Australia
April 18, 2016
Nice hotel
Good location

3.2 elizabeth Y.
New Zealand
April 17, 2016
very disappointing
would not recommend this hotel, the photos are not at all like the rooms, the rooms are so old and shabby, needs an over haul big time, dirty marks on walls at the reception area, paint coming off , we had paid for an suite excutive , they tryed to give us one 3 rd fllr up, it was so run down, marks on walls, scuff marks everywhere, windows,mirrors, walls all had finger prints on , it was sooo bad, we complained , got shifted up to the excutive suite which we should have had in the begining , which was what we had payed for , they tryed to pull the wool over our eyes, , the lift was so old and dirty, and smelly, there is no way this hotel is a 4 star, the room we got wasnt much better, marks everywhere, hardly any hot water, plug in the sink , couldnt work, just so basic, it wasnt funny, not at all like the photos they have on here to look at, very misleading, so noisy from all the traffic, one night they had work man out side all night the drilling from the workers kept us awake all night, this hotel is in need of a make over big time. so disappointing .

9.2 KAN C.
Taiwan
April 12, 2016
nice staff.good location.
nealy central train station,everywhere can walk by,also can take train so easily !!!

8.8 Lillian B.
United States
April 06, 2016
Better than I expected.
My disappointment was with Internet access. The access method was clumsy, the service spotty and not reliable. Otherwise, I enjoyed the simple elegance of the furnishings and the professionalism of staff

10 Vanessa W.
New Zealand
March 30, 2016
Excellent, value for money, location was great and staff were helpful
Will certainly be back, hopefully with the kids next time

7.3 Passang P.
Bhutan
March 17, 2016
About hotel, that we stayed over night.
Location, cleaned, pool
Good

7.3 Hak T.
Singapore
March 16, 2016
Convenient hotel
Location, Price, Comfort
It was comfortable and the location was great. Close to Railway Square where there are many buses.

9 Shellie G.
Australia
March 01, 2016
Great hotel
Location, friendly staff and comfortable room

9.2 Pam J.
Australia
February 21, 2016
Xx
Breakfast basic, needed more service to clear tables and reset, not up to standard.