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2015
Very good 7.4
Based on 343 reviews

Recent customer comments

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Very good



based on 343 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.5
  • Location 7.8
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 6.7

ANDREW B.
Australia
May 31, 2016
Handy for Location
Stayed two nights for a wedding nearby. Didn't eat any meal at the hotel. Room was comfortable but basic. Bed was large and comfortable. But only 3 pillows in the room. We had to ask reception for an extra pillow and blankets as we were cold and didn't want to run the heater all night. Nice view of park out the window. Close to city, harbour and eastern suburbs. Would I return? I would if I needed to visit nearby. I didn't find an alternaitive.

Dr R.
Australia
May 22, 2016
Good vibe at Vibe Rushcutters
Very good hotel in all respects. Only grumble is that it's a steep hill to & from the train station – but they obviously can't fix that.

Narelle G.
Australia
April 30, 2016
Customer service terrible!
Never responded to my online booking questions. Called to see if room could be available sooner then 2pm as I have a 4mth old baby and we arrived at 6am at the airport. They just answered with 'hi'. I wasn't sure if it was even the right number and had to check. They didn't even try to see if the room could be available soon. Just told check in is at 2pm. Arrived and wasn't acknowledged and stood at desk for sometime before anyone spoke to me. I had to prompt the receptionist about every item about the hotel and how parking works here etc... No one assist me with my bags despite having a pram with a sleeping baby, suit bags, portacot, and 2 suitcases. I went behind the counter and grabbed the trolley myself and loaded and pushed it. Asked if I could use the microwave to steriles the baby bottles and was told no. I can use boiling water from the kettle. Which was dirty and we didn't have any tongs etc to be able to move bottles around etc in the water. Didn't feel the staff cared.

Michael G.
Australia
April 27, 2016
needed business
Flying trip into Sydney for passport renew, Vibe Hotel, Rushcutters was and is in the right spot for our needed business. The hotel and staff were very good, very helpful. Many thanks.

PETCHARAT S.
Thailand
April 13, 2016
Great location
Great location with comfy bed

NORASHIKIN B.
Singapore
April 04, 2016
Not a very pleasant 4-star Hotel
Requested staff to change bedsheets but request was ignored. The staff make-up the room shabbily with bed sheets all crumpled and not tucked properly and nicely. Staff entered room without permission. Staff didnt inform us on our check-out status which made us missed our flight. Hotel is too far from the Kings Cross Station about 20mins walk. Would not recommend this hotel to anyone.

Wayne D.
United States
April 03, 2016
Good value
Good value for the money, friendly and helpful staff

JELLE J.
Netherlands
March 24, 2016
No Shangri-La but great for what it is!
Location, simplicity and cleanliness
Hotel does exactly what it says on the tin for a reasonable price in the heart of Rushcutter's Bay. Nice clean (slightly smallish) rooms at a very reasonable price in a city where anything reasonable still always seems to need to cost a fortune. Love staying here and will keep coming here.

Patricia A.
Australia
March 17, 2016
A LITTLE TIRED
NEEDS A FACE LIFT

Brian V.
Australia
March 13, 2016
Happy Travellers!
Our stay was good and easy to relocate to the cruise terminal at Circular Quay. The shower in the bath was a problem for my wife, but otherwise we were happy with our stay.