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Very good 7.5
Based on 30 reviews

Agoda Verified Reviews

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Very good



based on 30 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.7
  • Location 9.1
  • Room Comfort/Standard 7.8
  • Staff Performance 7.6
  • Value for Money 6.9
  • Food/Dining 6.5

7.7 Fang Z.
Australia
August 08, 2015
Nice beach for fishes feeding
Mermaids retaurant, fish lagoon and beautiful beach
Very friendly staffs. Wish more choices for dining.

7.3 Bruce T.
Australia
July 13, 2015
A relaxing break
Staff excellent location location location, weather
Nice place to stay, however because you are trapped here the extras tend to be expensive. We always have massages in SE Asia, but felt that the pricing is way over the top here, but to be fair all these type of things are xxy here

5.7 Kelly S.
Australia
March 30, 2015
From a youg couple
- Didn't need to leave island - Swim up bar - activities availble albeit not always free as advertised

9 Chloe N.
Australia
February 21, 2015
Valentine's day stay
Buffet pool shark pool
Good

5 Anete K.
Latvia
February 15, 2015
It is not worth it.
View, and nothing else
Never will go there again. It is max 3 star hotel

8.7 Fermina E.
Australia
January 12, 2015
view from cairns
comportable bed , very clean water ; exelence view , nice pools ; lome a paradise exe
Excelence, awesome

6.3 Camelia F.
Australia
January 10, 2015
Disappointing
location
Very disappointing. Limited places to eat with no options to eat at any time. There is no room service. The bakery closes at 4 pm and the cafe at 1 pm. Around the pool, even if they had 5 things on the menu, they told us only pies were available. Then you have to wait till 5.30 until kitchen opens again, and pay a fortune for dinner. The Fish Bowl, the only place you don't need reservations has limited food choices. If you stay there more than 4-5 days, you'll have to get used to eating same dishes as there are NO daily specials for variety. There is no airconditioning in the lobby area or in the restaurants...so you can not enjoy a cool comfortable place to relax and eat. The staff were hot and bothered, and therefore less concerned about customer service.

7.3 Martin S.
Australia
January 09, 2015
Great time
The pools/spa. Lovers cove snorkelling, the relaxed environment
It was a great time

9.3 David G.
Australia
January 30, 2014
awesome. great for a mini break
pool,snorkeling,breakfast
Really good for a break. Only negative comment is that it was extremely hot in the restaurants, large fans would have fixed it just to get some airflow. definitely will come back

4.7 John L.
United Kingdom
January 26, 2014
Diisappointing, a two star experience.
Location and the gardens.
Awful food, a two star experience purporting to be a 4 & ahalf star luxury resort. A slightly seedy and run down hotel that is in need of refurbishment. Staff mostly young persons, with little knowledge of working in hotels . Hotel set up to make maximum profit and offering sub standard service and food. A hotell with 4 and a half stars is expected to provide a level of comfort and luxury that this hotel just does not possess. Would not reccomend this hotel to anyone, rather take one of the many hotels on the mainland.