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Verified traveler reviews

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based on 212 reviews
  • Cleanliness 5.9
  • Facilities 5.8
  • Location 8.0
  • Room Comfort/Standard 6.6
  • Service 6.4
  • Value for money 7.0
  • Food/Dining 5.3
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South Korea
September 17, 2013
Good location to stay 1st day for Korean traveller
Room rate, Location to tranfer Hyatt regency, Late check-in
The room is not clean as I expected, but it is reasonable within the room rate. The hotel is a good place to move into the Hyatt regency. (Who will be arrived at 2~3AM)

Alberto R.
United States
August 30, 2013
It wasn't great, but just comfortable
It was centrally located, affordable, and just OK
The TV remote was not working, even after it was reported to the front desk, no one looked at it. I think it just needed new batteries. Also, the bathtub would flood due to the shower head spray. It was not made for shower.

Edward T.
August 28, 2013
free wi-fi
free wi-fi,beside ABC supermarket,near bus station
The front desk lady was very accommodating and helpful.The hotel has free wi-fi for Agoda customers booking.They charged $5 for non Agoda booking.It's a little bit noisy in the evening since there is a bar beside the hotel.Everything is very accessible .You can take a shuttle bus with just a few steps away from the hotel.

Frank R.
Northern Mariana Islands
August 23, 2013
ok for 1 nite, early check in will pay 35dollars m
closer to shopping/resturant/beach
Grand plaza wanted us to pay 35 dollars extra if early check in and also demanding $50dollars cash deposit upfront even though it was paid thru our card. We refused to pay because it was not in the agreement in when we booked on line.

maritess C.
July 11, 2013
Fun, everything within reach
Near shopping malls, easy access to public transport, near the beach
I really enjoyed it. Will book in this hotel again when im in guam

Sven M.
July 10, 2013
I was pleasantly surprised by the hotel
Room design, hotel location, friendly staff
Very pleasant. The room was surprisingly large and well decorated/designed, and the hotel is probably the best low budget hotel on Guam.

Victor O.
June 08, 2013
Old hotel and need more to rennovate
Clean, fast Wi-fi connection, and public transport is accessible

Josa B.
United States
June 02, 2013
Good location
friendly staff, short walk to the beach, many nearby restaurants
The room was comfortable but needs some updating. The layout of the bathroom was strange because the way the tub was situated, it would allow water to get everywhere when I took a shower. The staff was very nice and the had no problems when I asked them questions about the island, car rental, and parking. There are a lot of restaurants nearby that were very good. It was also a 10 minute walk to the main shopping area and a 5 minute walk to the beach.

South Korea
May 08, 2013
Good location, but room remodeling is required.
Location, Kind receiption desk employee, reasonable price

eric J.
United States
May 04, 2013
price, location, clean