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Hotel Area:
Tumon Bay
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Number of Rooms:
357
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Check Rates & Availability At This Hotel |
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the Guam Marriott Resort & Spa for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Rowena G.
Families with older children
Philippines,
May 06, 2013
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Very comfortable, pleasant stay.
Comfy beds, lounge access, internet/wifi access in the rooms
8.3
Breakfast food choices could be more varied.
Cold juice choices instead of warm.
LOVED the fact that they were making FRESH juices on site.
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Peter L.
Families with older children
Philippines,
March 30, 2013
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A satisfactory 3 night stay for the family!
The best things about this hotel are definitely location, service, and cleanliness.
8
It's right on Pale San Vitores Road which is Guam's main strip where there are a lot of restaurants and other hotels. It's very near attractions like Underwater World and Guam Zoo. It's also close to shopping places like DFS Galleria, Kmart, and JP Superstore. It's a 10-minute drive to the airport. Minor problems we encountered include delayed check-in for the second room and a room safe which wasn't working. Staff are generally helpful and friendly. Rooms are kind of old but clean and decent. We got the Deluxe Ocean View Room that's supposedly for 2 people but we had 2 kids below 12 with us and it was okay.
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Marie Q.
Solo travelers
United States of America,
March 28, 2013
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It was beautiful and superb oceanview.
the view, the luxurious accommodation; the helpful staff; and it was worth the cost
10
I felt it was glorious vacation; the lobby was magnificently decorated and receptive to
the Guam's culture and environment. I felt rested and highly recommend this hotel to
people from my place.
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Jacqueline S.
Families with young children
Philippines,
March 28, 2013
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below Marriott standards
near Kmart, near the beach,
4.3
The staff (front desk) are rude, which basically ruined the stay in this hotel. The rooms are outdated too. I wouldn't recommend this hotel
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Ming C.
Business travelers
Taiwan,
March 19, 2013
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staff performance is so so, hotel is very old
airport shuttle is available and free internet beach ad pool is available
5.7
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Daniel C.
Couples
United States of America,
March 01, 2013
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Old Hotel Needin many updates.
Very Friendly, Helpful Staff
6.3
The location of this Hotel is good. The Staff was very friendly and helpful. The Beach was clean and very nice.
The downfall was the Old Outdated Rooms and the expensive meals that were less than Delicious.
Sightseeing/Attractions Tip:
Taxi's are expensive, so learn how to use the local buses. I suggest to get a week pass, or they can get expensive as well.
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Evelyne Y.
Couples
Philippines,
February 19, 2013
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not as expected...ordinary hotel...
executive lounge service was great and with free wifi...concierge staff was very nice...
6
marriott hotel in guam was just an ordinary hotel...nothing spectular about their rooms considering their price... the front desk staff on duty when we checked in was not as friendly tho... we arrived 4am , was told check in time was 3pm... we just waited at the lobby since there was nowhere to go except for a small kmart nearby... had breakfast 6am at the hotel resto, inquired at the front desk again if it's possible to check in earlier...was told our room is already available but still needs cleaning but should be ready by 10am... when i returned 10am to inquire if room was ready, was told by another staff that our room was still occupied and that the 1st staff made a mistake in telling us it would be ready by 10am!!! we had to come back 3pm for check in!!! is this the kind of service from a 5 star hotel?? and it's marriott!!! we expected better service from them...
their concierge staff was nicer tho... they helped us by teaching us where to go and how to get there... service at the executive lounge was also great and we appreciated the free wifi there...
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Chika I.
Business travelers
Japan,
January 23, 2013
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hotel itself is very old especially bathroom looks very old.
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Maria D.
Couples
United States of America,
January 08, 2013
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Our stay was okay - the room was fairly clean. It was just out-dated and desperately needed a renovation. My husband and I were laughing at the bed - it was so lumpy and we both would roll into the middle - it was like a vortex that attracted us to the center!
The gym also needs to be updated - I was in Guam in this hotel in 1997 when it was called Pacific Star, and I believe all of the gym equipment is still the same.
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Ronni A.
Couples
United States of America,
January 04, 2013
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Nice people and location
right on the beach and close to good snorkeling
6.3
we had a nice time, and were very happy with the hotel. it is pretty convenient, and people were very helpful.
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Customer Reviews - Guam Marriott Resort & Spa, Guam
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