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Very good 7.8
Based on 588 reviews

Recent customer comments

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Very good

based on 588 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.5
  • Room Comfort/Standard 8.2
  • Staff Performance 8.2
  • Value for Money 7.8
  • Food/Dining 7.3

10 Wai H.
Hong Kong
September 12, 2015
good service
service, food and cleanliness

10 Wai H.
Hong Kong
September 12, 2015
relaxing spot
view, service and room

10 Wai H.
Hong Kong
September 12, 2015
good place
food, pools and rooms

10 Wai H.
Hong Kong
September 12, 2015
nice hotel
service, room and view
It was a great experience.

9.7 Wai H.
Hong Kong
September 12, 2015
food, staff performance and cleanliness
food, staff performance and cleanliness
It is a very comfortable and relaxing stay.

9.3 Wai H.
Hong Kong
September 12, 2015
very nice view
nice view, hospitality and environment
It was a very good stay and we enjoyed the chicken wings at the pool side.

9 Rockhee S.
South Korea
September 07, 2015
clean and relatively good location
clean, relatively good location, and kind staffs
resort condition was very nice if you have a rental car, the location is also very nice. and there was Korean staff in the front desk, she was so kind. Last of all, price was good

9.7 SooWon C.
South Korea
August 25, 2015
If you rent a car, this hotel will be the best.
Beach, view, clean room

7 John R.
United States
August 17, 2015
Good Service for English Speakers only..
Location, Food and Amenities
Upon arrival I checked into my room but found the room to be dirty. It was like it was skipped over for cleaning. I had to wait a day to get another room because none were available. The other issue is that they only had one person who spoke Korean and she worked the night shift. Considering that Guam is an International destination, one would presume that they have native speakers for different countries. Unfortunately, they did not so I don't see how they would consider themselves a 5 Star hotel. I have stayed a 5 Star hotels and they usually have several people who can speak other languages. This hotel is a big FAIL in that category.

8.3 Jong M.
South Korea
July 30, 2015
Maybe it's typical Guam Hotel
Great view, Fantastic sea, well-trained staff
It maybe the common Guam style hotel. Clean but classical. But great ocean view. And really close to shopping center and Airport, restaurant. I know a lot of hotels in Guam are same condition. I'll give 4-stars of 5 to this Hilton Hotel.