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Good 6.4
Based on 211 reviews

Recent customer comments

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based on 211 reviews
  • Hotel Condition/Cleanliness 5.6
  • Facilities 5.5
  • Location 8.0
  • Room Comfort/Standard 6.2
  • Service 6.5
  • Value for Money 7.2
  • Food/Dining 5.2

Normita A.
December 05, 2013
The stay is comfortable and real value for money.
Convenience - easy access to major activities, clean areas, courteous staff.
We think that for the price we paid, we got the comfort we expected and we are happy all throughout our stay.

Kara Q.
November 24, 2013
Clean, friendly staff, access and value for money
The location of the hotel is right in the center of the city. There is easy access to various restaurants and shopping centers. The bus stop is just outside the hotel so it's very easy to get around
My stay was quite pleasant. Although the hotel is an older one, what it lacks in amenities and luxury is compensated by its friendly staff and location. It's the best place to stay for those with a tighter budget who would like to spend their time shopping and sight-seeing. I will definitely stay here again during my next visit to Guam.

Marc L.
United States
November 20, 2013
Budget Hotel in a great location!
Location, quick check in/out, good parking
If you stay here don't get the room with only a view of the downstairs lobby! Yikes, I couldn't even see out of the building. Wi-fi is only free in the lobby, and it's $15/day for wi-fi in your room, but you'll have to put down a $250 deposit for the Mi-Fi machine!! They even charge $3.00/hour for a floating ring for the pool! The power went off for several hours while I was there. It is within walking distance of a lot of shopping areas and restaurants. The beach is across the street. Thank god I only had to stay there a day!

November 05, 2013
Great location! Easily accessible.
Very near to commercial center, easy access, and really a budget family hotel.
Overall. Good. Hotel staff are friendly and accommodating. Wifi internet only available in the hotel lobby not in the room.

South Korea
November 04, 2013
very good!!!
place, near DFS, cheap price
its a very good place in tumon. and the cheapst price in tumon. if u dont like luxury hotel its a best choice! i really recommend!

Franklin B.
October 24, 2013
Quite disappointed
Close to shopping, close to restaurants, proximity to beaches

October 15, 2013
Good location
Location, price, staff
Probably 10-15 years ago the value of that hotel was greate, but now it is old building with evwrything old in it. I got room for 45 bucks and it worth just that amount.

Gurkan T.
October 09, 2013
Good value for money
nice location, good value and close to the beach.

Jared H.
United States
September 30, 2013
Great location for the price with excellent staff.
Location, price & staff.
This hotel is located in the heart of Tumon Bay with bars, restaurants & nightlife all within walking distance. Stayed in a few hotels while in Guam & this one for the price was definitely our favorite. the hotel manager & his staff were very accommodating & extremely helpful with anything & everything that we needed. Would definitely recommend this hotel to friends & family that are visiting Guam & if I get a chance to make it back there ever The Pacific Bay Hotel is where I'll stay.

United States
September 18, 2013
dirty, old, mattress is hard, shower is bad
The staff other than that nothing was best at all.
the shower just drops of water that's coming out. the towels looks dirty too. I will not recommend this to anybody at all.