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Good 6.4
Based on 211 reviews

Recent customer comments

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Good



based on 211 reviews
  • Hotel Condition/Cleanliness 5.6
  • Facilities 5.5
  • Location 8.0
  • Room Comfort/Standard 6.2
  • Service 6.5
  • Value for Money 7.2
  • Food/Dining 5.2

Marc A.
Philippines
May 29, 2016
Basic necessities
The reason I booked this hotel is because this is one of the cheapest hotels in Guam. And cheap here can be relatively pricey if you compare with its Asian neighbors or even some US states. The hotel is a bit old as evidenced by its facade and aura inside. The room I booked is quite spacious for 1 person. I didn't see any bugs like others have mentioned. The TV is an outdated one though (CRT/box type) and the bath tub has no drain stopper. I didn't try the Wi-Fi in the lobby because I had a pocket Wi-Fi rented at the airport arrivals (which I recommend to anyone visiting Guam). If you're looking for a room with just the basic amenities (bed, shower), then this one is for you. It is also located along San Vitores Road, close to the shops and restaurants. Plus, the bus stop is just in front of the hotel. :)

Shahirah K.
Singapore
May 27, 2016
Friendly staff
I will definitely come back to the hotel if I ever travel to Guam again :)

julie G.
Philippines
May 26, 2016
Needed Overhaul Upgrade
The hotel seems old. Facilities like television is old and it's not even plasma or smart TV. Its just so unfortunate that the hotel has a good location but it was not well maintained. They need to renovate the place the uplift its facade, interior, and exterior. It has a spacious location.

FAIZ M.
Malaysia
April 30, 2016
Good location wifi not free
As above. However the staff is friendly.

Wilfred L.
Philippines
April 24, 2016
A stone's throw away
Very accomodating staff, early check-in provided to us, restaurants in the hotel, a short walk to Tumon Sands, DFS, The Plaza, JP Superstore, dining places, beaches, etc. Very near an ABC store. Red Guahan shuttle bus stop just in front of the hotel along San Vitores Road for unlimited rides to/from the Guam Premier/Micronesia Mall or just simply hop on/hop off with the use day passes.

Nicole M.
United States
September 22, 2015
Location is good & convenient.
Location, Value, & Price
Just passing through but fine.

Yea-Mun C.
South Korea
August 15, 2015
the worst hotel i have ever been
parkimg lot...
At first.. It was hard to find .. When i arrived at the hotel... Room wasnt that clean and had almost no apprppriate amenities at all in the room... I was relieved that it was only one night stay at the pac. Bay hotel. Never gonna visot again.

Nicole M.
United States
June 04, 2015
Good value for money.
Staff location price
Fine as always.

Nicole M.
United States
May 24, 2015
perfect for value & location
STAFF LOCATION & VALUE OF MONEY
Great as always. Thx for the hospitality.

HYEYEON K.
South Korea
May 13, 2015
i don't want to stay this hotel again.
location, cheap
when i stayed at this hotel, i saw a cockroach in my room!!