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Good 6.4
Based on 208 reviews

Recent customer comments

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Good



based on 208 reviews
  • Hotel Condition/Cleanliness 5.6
  • Facilities 5.4
  • Location 8.0
  • Room Comfort/Standard 6.2
  • Staff Performance 6.5
  • Value for Money 7.2
  • Food/Dining 5.2

4.4 julie G.
Philippines
May 26, 2016
Needed Overhaul Upgrade
The hotel seems old. Facilities like television is old and it's not even plasma or smart TV. Its just so unfortunate that the hotel has a good location but it was not well maintained. They need to renovate the place the uplift its facade, interior, and exterior. It has a spacious location.

7.2 FAIZ M.
Malaysia
April 30, 2016
Good location wifi not free
As above. However the staff is friendly.

9.2 Wilfred L.
Philippines
April 24, 2016
A stone's throw away
Very accomodating staff, early check-in provided to us, restaurants in the hotel, a short walk to Tumon Sands, DFS, The Plaza, JP Superstore, dining places, beaches, etc. Very near an ABC store. Red Guahan shuttle bus stop just in front of the hotel along San Vitores Road for unlimited rides to/from the Guam Premier/Micronesia Mall or just simply hop on/hop off with the use day passes.

6 Nicole M.
United States
September 22, 2015
Location is good & convenient.
Location, Value, & Price
Just passing through but fine.

4 Yea-Mun C.
South Korea
August 15, 2015
the worst hotel i have ever been
parkimg lot...
At first.. It was hard to find .. When i arrived at the hotel... Room wasnt that clean and had almost no apprppriate amenities at all in the room... I was relieved that it was only one night stay at the pac. Bay hotel. Never gonna visot again.

6.7 Nicole M.
United States
June 04, 2015
Good value for money.
Staff location price
Fine as always.

7.7 Nicole M.
United States
May 24, 2015
perfect for value & location
STAFF LOCATION & VALUE OF MONEY
Great as always. Thx for the hospitality.

3.3 HYEYEON K.
South Korea
May 13, 2015
i don't want to stay this hotel again.
location, cheap
when i stayed at this hotel, i saw a cockroach in my room!!

4 joseph O.
United States
April 14, 2015
I found 3 different kinds of bugs
price, location
I was very disappointed to stay here. First I found 3 different bugs in the room. Spider in the bath room, ants near TV and cockroach on the bed. I don't need to explain about this more. And there's some kind of plastic thing under the bed, it makes noise every time I move. I couldn't really sleep at all. There were fire alarm in the middle of the night but no one explain about it so I had to call front desk my self.

5.3 JEREMY B.
United States
February 25, 2015
cheap trip to guam
location, price, location
It was the best cost I could get for the location. The hotel was older, moldy air conditioners,and you could not open the window for fresh air. location was close to shopping area.