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Sheraton Laguna Guam Resort

470 Farenholt Avenue Tamuning, Tamuning, Guam (Show on map)

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Hotel Area: Tamuning

Very Good 7.7

based on 26 reviews

Ocean views of all rooms, nice swim pool, quiet surroundings...

Chih, Taiwan April 25, 2013

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Room Types

Max

Rates

Ocean Front Corner Suite
Ocean View
Club
Laguna Club Suite

When would you like to stay at this hotel?

Photos of this hotel

Ocean View Twin	Ocean View King	Ocean Front Corner Suite
Ocean Front Corner Suite	Corner Suite	Club Suite King
Corner Suite Bathroom	Restaurant	Restaurant
La Cascata	La Cascata	Restaurant
Bar	Recreational Facilities	Swimming pool
Jacuzzi	Infinity Pool	Swimming Pool
Hotel Interior	Hotel Interior	Laguna Club Lounge
Ballroom	Lobby	Hotel Lobby
Club Lounge	Hotel Reception	Meeting Room
View	Hotel Exterior	Hotel Exterior

Hotel Features

AvailableNot available

Facilities

24hr room service	airport transfer	babysitting
bar/pub	bicycle rental	business center
casino	coffee shop	concierge
disabled facilities	elevator	executive floor
family room	laundry service/dry cleaning	meeting facilities
nightclub	pets allowed	poolside bar
restaurant	room service	safety deposit boxes
salon	shops	shuttle service
smoking area	tours	Wi-Fi in public areas

Sports and Recreation

fitness center	games room	garden
golf course (on site)	golf course (within 3 km)	hot spring bath
indoor pool	jacuzzi	kids club
massage	outdoor pool	pool (kids)
private beach	sauna	spa
squash courts	steamroom	tennis courts
water sports (motorized)	water sports (non-motorized)

Internet in Rooms

Free LAN access

Parking

car park

valet parking

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Hotel Description

Set in a serene location on the tip of Oka Point, Palace Hotel is a great 'tropical getaway' vacation spot. The resort has a secluded feel, separated from the hustle and bustle by expansive thriving gardens and two huge landscaped pools connected by a speedy water slide. Despite the solace, It's just a short drive to the downtown attractions and shops. Superb ocean and Tumon Bay views are guaranteed from all rooms, which are large, comfortable and well furnished. The onsite European restaurant serves delicious meals in a relaxing garden setting, and the Sala Lounge is the ideal spot for enjoying cocktails and sunsets.

Hotel Policies

Children and extra beds:

Infant 0-2 year(s)

Stay for free if using existing bedding. Note, if you need a cot there may be an extra charges.

Children 3-11 year(s)

Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.
Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Useful Information

Airport Transfer Available

Yes

Check-Out

12:00 PM

Distance from City Center

3.1 Km

Distance to Airport

3.8 Km

Earliest Check-In

3:00 PM

Elevator

Yes

Non-Smoking Rooms / Floors

Number of Bars

Number of Restaurants

Parking Available

Yes

Room Service (Yes, No, 24 Hrs)

24Hrs

Room Voltage

110

Time to Airport (Minutes)

Recent customer comments

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All reviews (26)

Solo travelers (4)

Couples (14)

Business travelers (4)

Families with young children (1)

Families with older children (1)

Groups (2)

Very Good

7.7

from 26 reviews


Value for Money		8.0
Location		6.5
Staff Performance		8.5
Hotel Condition/Cleanliness		7.6
Room Comfort/Standard		8.1
Food/Dining		7.3

All reviews (26)

Christopher S. Business travelers United States of America, May 03, 2013	very nice food, rooms and pool 7.7 customer service was great the facilities looked a little run down and i need of some cleaning on the exterior property
Chih L. Couples Taiwan, April 25, 2013	Relaxing Ocean views of all rooms, nice swim pool, quiet surroundings 7.7
Stella H. Business travelers South Korea, April 23, 2013	Nice Clean Room, Noise from next door problem Clean Rooms, Comfortable Bed, 8.7 Overall it was a nice stay. Nice view outside, all rooms are ocean view. We were lucky to get upgraded, and enjoyed the extra space. Location is not near where all other hotels are, so recommend renting a car or getting a red trolley pass. Staff were friendly. Here are the praises 1.Attentive Staff 2.Front desk always picked up on the first ring 3.Great relaxing view Here are the small problems I encountered(and I think some problems are because it is off season) 1.TV in living room kept on asking for a pin. Called engineer but they could not fix it until last day. 2.Ice machine was out of order till the day we left(there is no freezer in the room, just a mini fridge) 3.The upgraded room had an adjoining room which was separated by a door and there was absolutely no soundproofing. And the neighbors were loud. I guess next time I would request specially for a quiet room.