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Good 6.7
Based on 436 reviews

Recent customer comments

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based on 436 reviews
  • Hotel Condition/Cleanliness 6.3
  • Facilities 6.3
  • Location 8.8
  • Room Comfort/Standard 6.6
  • Service 6.1
  • Value for Money 6.8
  • Food/Dining 5.3

Robert D.
New Zealand
March 23, 2016
Location good front line staff helpful but cleaning needs to be addressed urgently

Lian C.
March 20, 2016
Good location, value for money
Right in the heart of city, walking distance to ferry terminal. Very near to Skybus stop from airport. Small little balcony and amazingly, cooking facility within that small little room!

Sheralyn A.
March 11, 2016
Convenient location
Hotel is in great location close to everything. However there was no airconditioner in the room, nowhere to hang up my clothes and a strong ammonia cleaning product smell in the hallways (which did not go away over three days stay, and made my eyes water).

Rosalind L.
March 06, 2016
Ibis Auckland
Hotel room was rundown. Bed was uncomfortable.

David W.
United Kingdom
February 10, 2016
Early arrival permitted
Very comfortable

Donald C.
February 04, 2016
accessible to cbd
You can hear noise from the bars and people who are outside partying. It is not good for relaxation stays. It is untidy Friendly staff but not too helpful on addressing the issues on room and cleanliness.

December 25, 2015
Noisy environment, cramped toilet, no room service
I can only think of one, i. e. Helpful staff.
Its a bad location to stay in because the hotel surroundings are pubs. It is very noisy throughout the night. Dont expect yourseself to have a good sleep if u stay here.

December 21, 2015
Good value for a short stay
Small room, but good value for the price paid

James L.
New Zealand
December 08, 2015
Great location
Location, price, staff
Just stayed one night. Room was comfortable and in a good location in central Auckland

koh C.
December 04, 2015
Total disappointment
Location and staff attitude
The first night, they put me in a extremely smelly room. I was too tired and fell asleept easily, The next day, I made a complaint. They put me at the upper floor. As it is near to a construction site, it was very noisy even though it was very late at night. Didn't have good sleep. End up, I didn't have good experience staying in this hotel