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Good 6.8
Based on 272 reviews

Recent customer comments

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Good



based on 272 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 5.4
  • Location 7.6
  • Room Comfort/Standard 6.7
  • Service 6.9
  • Value for Money 7.3
  • Food/Dining 5.8

Russ M.
Sweden
March 30, 2016
Good value
Seems to cater for all sorts of travellers, from backpackers to familes and business people. A bit run down but pleasant staff and good value

Chris H.
New Zealand
March 03, 2016
in the dark
arrived about 4 or 5 in the afternoon, only one light in main room but not working, told staff they said would fix it, hour later nothing, went over again said he would fix it but came back with wrong bulb, took one out of other room, didn't work, asked if wed like a lamp til fixed, never brought one, came back and said electrician coming in 15 min, hour later no-one, back to staff, said another 30 min, hour later nothing, now past 8 pm and were in the dark, went back and said I want another room, he said we have other guests for those rooms who are coming, I said I don't give a crap about people who aren't here yet when we already are, he said electrician on his way, I said now or I'm calling the police, he said nothing so I walked out and the electrician was at our door. He fixed it with a ballast screw in that took 5 seconds. They should have had one there and would've been no problem They're attitude was not what I would expect. Cannot recommend this hotel

Amie H.
Australia
February 29, 2016
Ok
.

ming C.
Hong Kong
February 18, 2016
very bad feeling in this hotel
hotel is old. one of room that we lived is all water on the washing room. we asked to change room but they said that no room to change until next day.

Mabyn C.
Canada
February 06, 2016
Up keep was poor
Shuttle bus too and from motel, fan in room, clean sheets
When I booked I was lead to believe it was cheaper than it really was. For the amount of money I spent I did not expect to find unfinished repairs in the ceiling. The cupboard doors had strips of loose veneer that needed to be glued and the doors did not open and shut smoothly. The window sill in the bathroom had old loose paint that needed attention. I hunted and hunted and could not find a light switch for the TV / lounge area and the fluorescent light on the ceiling appeared to only have one light bulb in it. There was no tea towel in the kitchen and when asked to self clean the kitchen I felt this was lacking. Travelers seldom take tea towels with them. No bed side lamps was poor. I did not eat in the dining room so gave a false record for the computer. At half the price I may have been able to excuse some of it.

Kathleen H.
Spain
January 26, 2016
overnight stay
clean sheets and towels, spacious, value for money
My stay at the Kiwi Motel was value for money. I was in transit on a long haul flight. I needed a bed for the night, and I wanted it to be clean and it was. The bed was comfortable. It met my needs. I would have liked the offer of a croissant for breakfast. I felt the staff might benefit from 'personal skills' training.

Niloufar A.
Australia
January 12, 2016
I would not recommend this motel
Close to the airport
It did not match up with the information I had read and the pictures I had seen

Terry M.
New Zealand
January 10, 2016
Tv remote sellotape together,
Location

Marcelo P.
New Zealand
October 23, 2015
The free shuttle service is great and the free tea
Shuttle location spaciousness of the rooms

Kevin C.
Australia
October 19, 2015
Ist day in Auckland
Proximity to the Camper hire location
The stay was pleasant, The bed and the room were good but the receptionist who checked us in did not tell us breakfast was from 7 am - 9 am. We were tired the 2 nights before traveling from Seoul to Kuala Lumpur to Sydney and finally Auckland. We missed breakfast and was actually hungry by the time we picked up our camper. However, the Indian lady who was the receptionist in the main building was excellent. We would say the accommodation is 3-Star and the service pretty good. No comments on food as we did not taste. I would stay here again if I need accommodation next.