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Auckland City Hotel

157 Hobson Street , Auckland City Center, Auckland, New Zealand (Show on map)

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Hotel Area: Auckland City Center Number of Rooms: 135
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
399 reviews

Value for Money
8.1
Location
8.3
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.9
Food/Dining
6.7
All reviews (399)
Janet H. Couples New Zealand, May 27, 2012
lovely rooms

location and price
7.7
we enjoyed our staying there,safe and comfortable very, very comfortable bed dont mind using them again in future...........but would have liked to be informed about the parking situation
Nigel A. Couples New Zealand, May 27, 2012
Staff was quick to correct error.

Nice, modern-styled rooms
8.3
In the first room we were put in, the bed was broken. However, once we reported this, we were swiftly switched to a different and larger room. Over all, the rooms were very nice, clean, well kept, and modern looking; plus, we were centrally located in the city. The hotel could do with some carpeting in the passageways, to help deafen then sound of people coming and going. Our room was directly across from the elevator and some visitors were very noisy.
Brooke C. Solo travelers New Zealand, May 26, 2012
"DISGUSTING" would never reccomend

No Pros only Cons
2
This hotel was DISGUSTING... hated staying there would have been better anywhere else. Room smelt awful when I arrived so I went out hoping to find it better when I returned. Noticed a massive brown stain in the hallway (coming from the bathroom attached to the room i was in) which looked like it had been there for a while, entered my room & started vomiting as the smell was unbearable! Sewage pipe was obviously leaking! I rung the front desk to be told that they couldnt find me another room I had to insist on being moved which was fustrating at 1.30am. Got moved to a cold horrible room, the heaters wheels fell off when i pulled it out. Slept and left asap in the morning. No apology nothing. HATED the whole "experience"
Gordon M. Couples New Zealand, May 26, 2012
Good service but didn't like the room

Parking at the hotel and handy to theatres
6.7
I did not like the room. The room had a paraplegic toilet and shower with no vanity. This should have been highlighted in the advertising for this room. It was not a standard room in my opinion. There was also a cord running across the entrance to the bathroom - a potential hazard.
Priyani T. Business travelers New Zealand, May 24, 2012
Very basic hotel for four stars

location good, but that would be the only positive
4
rooms were cold, small and not well cleaned. There was a cold draught under the room door, only a small portable oil heater which did not suffice, dirt and stains in the sink and shower.
Anthony M. Business travelers United States of America, May 24, 2012
ok hotel

good value given the alternatives
7.3
there doesn't really appear to be too many good value hotels in auckland. the auckalnd city hotel represents the best i could find and i decided to extend my stay here another night. you can pay a little less than you might at this place and stay in a single room at a backpackers place but you will have to share a bathroom. that's what auckland has to offer apparently. this place is fine- but the internet is weak and you only get an hours worth for free so don't be fooled by the free- wireless icon. clean room, no frills, nice staff.
Anthony M. Business travelers United States of America, May 23, 2012
service hotel central auckland

good price
8
ok hotel in central auckland- not too far from downtown attractions and transportation connections. basic but clean rooms, pleasant service at the front desk. left luggage service. free internet but only for an hour with a throttle to control your downloading- so not as good of a deal as it might appear to be. overall, a decent place to stay but not exceptional.
Minh M. Couples Vietnam, May 21, 2012
clean and lovely hotel

quiet and clean, nice view
8.3
I got a wonderful bargain when booking a room at Auckland City Hotel, and I really enjoyed the time staying here. The only thing that bothered me was the distance between downtown and the hotel. It's a little bit going up hill while going back to the hotel. To sum up, the hotel and ground floor restaurant were fabulous for holidays.
Benjamin C. Solo travelers Australia, May 20, 2012
Pleasantly Surprised

Great service, nice room, clean and comfortable
8.3
The in house restaurant provided good quality, well priced meals. The room was larger than expected with a corner position, separate lounge and bedroom, with all amenities provided to ensure a comfortable stay.
Dianne B. Couples New Zealand, May 20, 2012
"Perfect for a one night stay"

very friendly staff, close to theatre and cbd with parking available.
10
very clean and fresh room, perfect for a overnight stay while visiting the theatre. room service for breakfast was a treat!staff were very attentive to our needs. we were impressed with the lack of traffic noise in our room, probably because it was on the rear wall so worth thinking about when booking. thank you.

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