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Recent customer comments

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Very good

based on 740 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.8
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 5.9

Lisa C.
March 26, 2016
Not family friendly
Breakfast and staff
Rooms not suitable for families with youn children as there are no facilities available such as high chairs etc. the clothes dryer didn't work and whilst the staff put or clothes in the industrial drier our clothes had been wet for too long and stunk so we had to eyewash and dry at a laundromat. Breakfast was good and the staff were very good

Shaun L.
New Zealand
March 24, 2016
Very disappointing the reception staff
Please don't stay there.

Nadeen M.
United Arab Emirates
March 13, 2016
Good but not so good.
Cleaninliness, location, comfortability

Wong S.
Hong Kong
March 11, 2016
location, cleanliness,staffs
very good location, easy walking distance to sightseeing spots. Room is small but clean and bright. Value of money.

Wong S.
Hong Kong
March 10, 2016
Value of money
location is good, easy walking distance to skycity & casino, Queen's street and the bay side. Room is clean and bright. Staff always service with smile.

March 05, 2016
Really nice for groups stay,
kitchen is well equipped.

Teresa D.
United States
March 03, 2016
Good Value
The hotel rooms are simple but clean. The location is good. This hotel is great if you are on a budget and not looking for something fancy.

Robert H.
February 24, 2016
Weekend in Auckland
Great location, could have been cleaner

Stephen D.
February 21, 2016
Well located. Friendly Staff
Clean room with mostly everything you need. Made an error with the booking and failed to recognise 2 rooms as a result second breakfast not provided. But staff were friendly. If you need to leave baggage be aware this is at own risk in customer self-serve room. Not very secure.

Phil P.
February 20, 2016
Price OK, but exterely limited parking. A bit tired.
Venue is OK, but some staff very poor customer service - others good though. Lack of parking is very inconvenient - be sure to read fine print on website and book parking early. Room is good size, but a bit tired. Bathroom has very poor lighting and shower base very slippery - care required.