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Very good



based on 432 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.0
  • Location 8.5
  • Room Comfort/Standard 7.3
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 5.5

Edward M.
United States
January 05, 2015
Super posh
Location, comfort, convenience
Great Auckland hotel with superb views of the harbor from the upper floors (lower rooms may lack view). The 32nd floor two bedroom suite is well-appointed with every amenity and includes a kitchenette with large refrigerator and freezer. There is also a dishwasher and a washing machine. The staff is friendly and helpful and best of all, free 1GB of wifi per day, which is these days is a rare beast in Auckland hotels. The one negative comment that I can make is the location, which is directly across the street from Auckland’s “Red light district”, such as it is. Opposite the Auckland Harbour Oaks is the Penthouse Club and there are a few other strip clubs, massage parlors and the like. Otherwise, the location is fantastic, walking distance to the waterfront area and harbor as well as to Queen St. and central vicinity. Highly recommended.

Graeme M.
Australia
January 03, 2015
loved it
room Quality,location,lap pool
Excellent would stay again

Lai J.
Hong Kong
December 29, 2014
good location, room average
location, close to shopping area
quite good but nothing special

Colin P.
United Kingdom
December 19, 2014
Ok-ish
Location, security,
This hotel is not quite as good as it thinks it is. The security and the hotel parking are great but the rooms themselves look fine at first but when you delve a little deeper there are couple of worrying features. It's advertised as an apartment but the cooking facilities are minimal and there was mould in the bathroom. It's one of the earlier built hotels and is starting to show it in some areas but with 2 large bedrooms and 3 balconies! there wasn't too much to complain about.

Sui H.
Malaysia
December 15, 2014
Dirty Carpet
Location
The location of the hotel is good and the rooms are comfortable. The only disappointment is that the unit I was in has very dirty carpet and sofa set.

Martin E.
New Zealand
December 03, 2014
Noisy and no curtains
Close to nicer places.
Very noisy on Sat night into early hours from clubs and pubs in vicinity - even on 10th floor. You need a room on 30+ Floor. Room had no curtains, only broken vertical twist blind that provided neither privacy or darkness. We managed to hang some spare bedclothes over the blind rail for shade. Shower temperature unreliable, one moment hot, next cold.

Grant P.
New Zealand
December 01, 2014
Well located hotel but limited comfort
Location, price, size
We only stayed over night at this hotel. It is in a great spot if you are attending a show at Vector arena or wish to stay in the CBD region. It was reasonably clean, but the room does lack any ambience or pleasantries. The fixture and fittings are of fairly cheap quality. The hotel is well priced compared to others in the area. So the place is ok as somewhere to sleep, but I won't what to be staying there for any real length of time.

charles L.
Canada
November 28, 2014
Ok location, but skycity is better for the same $$
close to wharf, large rooms, ok wifi
almost everything was ok. I wasn't too satisfied when they charged me an extra $40 because of a late checkout. I asked front desk for a late checkout the night before and while they agreed, no one seemed to remember it the next day.

Linda H.
Australia
November 27, 2014
Adequate only
Location, ease of booking and front desk open 24 hours for late arrivals
Only stayed one night as a stop over between cities. Bedroom needs curtains (or at least blinds that cover the entire window) as the room was very bright during the night. No tissues, No facewashers in the bathroom (needed these things as we were travelling light with carry-on luggage only). Check out time was busy so just left room card on front desk and left. Quite noisy - take earplugs for sleeping.

Kirsten D.
Germany
November 10, 2014
mystery
Room views, location, price
Quite annoying, as booked as mystery deal and than found out that parking has to paid extra...