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Recent customer comments

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Very good



based on 430 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.4
  • Location 8.5
  • Room Comfort/Standard 7.3
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 5.5

nebojsa P.
Australia
March 25, 2016
First class location, second class facilities
High on the 37th floor the views are AMAZING. This was a 2-bedroom apartment, however, with small rooms, small living area and furniture that looked like it was picked up for free in front of a charity shop. Disappointing apartment, but if you are high up above and overlooking the harbour, you will enjoy the views. It is serviced daily, it's clean and the staff are friendly.

Donna L.
Australia
February 29, 2016
Oaks
In the beginning it was difficult to find. The beds were comfortable and our view was fantastic. The carpet leading into the kitchen area needs it`s trim replaced, my elderly mother caught her feet on it several times. I did not like the fact we had to take our own rubbish away, especially when we were spending over $400 a night. All in all a pleasant stay.

Szeman L.
China
February 27, 2016
Good Location
Central of the City

Mark B.
United Arab Emirates
February 08, 2016
oaks
location. two bedroom room available for family
This hotel was very over-priced. There were holes in the curtains and cigarette burns in the couch. The furniture was very old and tired. While the staff were friendly and helpful the front desk was very understaffed meaning a long wait at check in and check out

Emma H.
New Zealand
January 22, 2016
Great location
Location, kitchenette, cheap
Had a fantastic room with views of sky tower and viaduct. Heaps of great cafes, bars and restaurants around hotel.Hotel could do with a paint as walls are marked and some of the curtains were ripped.

Martin S.
Slovakia
January 01, 2016
OK
location

Michelle M.
New Zealand
December 18, 2015
If I could have had my money back I would gavd
Location, close to Vector Arena
Room looked nothing like the website. It did not represent value for money. The room was tired, shower leaked all over the floor and the toilet dripped all night. There was a lack of bedding and the rooms were small and not well cleaned. It was very very disappointing

Xuecheng D.
Singapore
December 18, 2015
Small room, but you can cook, and wash.
Perfect location, kitchen, view
Good service apartment. we cooked our breakfast and some times dinner in the room. the kitchen provided everything. The view was also good, our window was towards the harbor and the sky tower. Location is very close to the ferry terminal, sky tower where the InterCity buses start, and Queen Street where you can take the Airport Bus to the airport, the ticket is 16 dollar for each. It is located in the city center, so everything is very convenient. Strongly recommend.

Scott B.
United States
December 09, 2015
Overpriced
Location, location, location.
Room was spacious and nice. Staff was a bit curt. The hotel advertises that they have parking, but none was available on our arrival. Great location. Internet was solid. At $250 per night, I felt it a overpriced.

tony G.
New Zealand
December 04, 2015
nothing a clean wouldnt fix
location to harbour front, views,
Filthy furniture, curtains, carpets etc, sat on the heavily stained sofa to find my self sitting on the previous guests chips and remenants of his meal...Swimming pool had cigarette butts all though it and around it... no thanks