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Recent customer comments

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Very good

based on 87 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 8.0
  • Room Comfort/Standard 8.1
  • Staff Performance 8.0
  • Value for Money 7.7
  • Food/Dining 6.4

7.7 John L.
November 24, 2015
Business on a budget
Close to airport, friendly staff, value for money
We stayed here as Auckland was fully booked, so whilst not our 1st choice it was very comfortable, and more than affordable. The motel is close to the airport, and whilst some major roads are nearby it was relatively quiet. There are a couple of dining options close by, with the motels owners letting us know which would suit our requirements.

8.3 Keith G.
New Zealand
December 09, 2015
Private & Quiet Units
Location to Airport, Very Cla

8 Richard D.
United States of America
November 28, 2015
Great Service
Free Airport Shuttle on demand, helpful staff, price
Stay was fine, arrived late at night, called (free) hotel for pickup and within 15 minutes they were there. Room adequate - not a 4 star in American Standards but a good solid 3 star. The friendliness and helpfulness of staff makes this a very good place to stay.

10 Denny G.
September 17, 2015
Excellent service
Cleanliness Service Quality

4.3 Emma S.
July 15, 2015
Staff attitude
Attitude from lady on reception from having booked through this site was evident from the second I gave my name. She complained about the low rate I had booked and having requested a downstairs room due to the amount of luggage we had following a lengthy trip. Had to return to the desk where after requesting she begrudgingly gave me the codes for the free internet. Would pay the extra to stay at one of the true airport hotels. Due to their offer of free parking for upto 14 days with as 1 night stay the car park was totally full. If you are going to offer this then at least reserve a space per room for use of guests. Wouldn't stay again.

9.7 Blanche S.
April 30, 2015
Taken care of
The staff The Cleanliness The Atmosphere
Although my stay was short. I stayed a couple of hours each way of my travel to Tonga on a business trip, it overall quite a good experience. I had mistakenly reserved the wrong date so the room was cancelled but when I called the next morning they were surprised but did come pick me up and welcomed me and were very nice about it. You can tell they take pride in their place. Everything needed was provided. I stated at a 1 bedroom both times. The first was 2nd floor and 2nd was 1st (ground) floor. Each time I thought the rooms were neat clean had all amenities (coffee tea microwave pots pans plates cutlery dish soap etc) ...nothing missing and boy was I glad for the warmer - I was freezing! but then again I am used to 80f and 80% humidity...

8 Jonathan S.
New Zealand
February 23, 2015
Good nights sleep
Clean - parking - nice
Good really clean what you expect

6.7 colin T.
February 19, 2015
Stay at best western
Location location location
Fine friendly staff shuttle is great

9.3 Tyler H.
United States of America
January 28, 2015
First Impression Of New Zealand
Close, Clean, Comfortable

10 Peter N.
New Zealand
October 03, 2014
Great spot
Convenient Comfortable C lean