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Recent customer comments

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Very good

based on 327 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.7
  • Location 9.3
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for Money 7.9
  • Food/Dining 6.4

Yap K.
May 22, 2016
this is 2nd time we stay here
The location is very good. The bed comfortable.

Chiranan P.
May 11, 2016
Strategic location
Very convenient, close walk to most Auckland attractions. Two-bedroom apartment on the 10th floor was clean and quiet. Good value for family of 4 adults. The only drawback for this hotel is wifi charge.

Badrol R.
May 10, 2016
1 Night in AKL
Centrally located for sightseeing in AKL

Cindy C.
May 06, 2016
Scary lift and challenging car park
The lift door opened before it reached your floor Car park is small and parking at within the lot is challenging

May 02, 2016
Good location,great breakfast,clean room
Better not to drop key into drop in box but hand it over to any reception staff to ensure that you are not charged for anything before you leave. We were charged for breakfast although the voucher stated clearly breakfast included.

Mrs G.
April 20, 2016
Great place
Staff were friendly, great location, room was very clean. Everything I'd expect from a Best Western and then some. Highly recommended.

Ratch P.
April 19, 2016
Location is the key .
The only improvement is the cleanliness especially the carpet . Everything is ok . Value to money in this location. Parking is limited and need to book in a very advance. Another thing is there is no free wifi here.

Ana A.
April 17, 2016
Good locatiOn relative to the Skytower
If you want to stay really near to the Skytower then this hotel is for you. Our room, 2015 had a great view of the Skytower. This hotel was great for us because we had a meet up tour in the Skytower at 9am.

Yu-Heng L.
April 12, 2016
Great location in Auckland CBD, next to Sky Tower and Countdown
Great location on Victoria St and very close to Queen St. Very convenient for CBD places within walking distances, including the Britomart Transport Centre. The hotel is right next to Countdown supermarket, but most rooms only contain a microwave, not a standard kitchen.

David E.
United Kingdom
April 07, 2016
Worn out hotel
Extremely noisy room, both from the noise outside and the hotel lift, not a hotel I would rush back to