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2015
Very good 7.4
Based on 638 reviews

Recent customer comments

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Very good



based on 638 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.4
  • Location 8.1
  • Room Comfort/Standard 7.4
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 6.0

Debbie D.
New Zealand
August 24, 2014
couple with 2 young children having one night stay
good location, comfy beds, underground carparking
I wouldn't recommend to anyone. Found pictures on website didn't match our room. Upon checking in the staff double checked our bedding configuration and that we needed a portacot. They told me our room would be ready 1-30pm. Upon us getting to our room at 3-30 pm the beds weren't right and there was no portacot. The carpet looked filthy and was VERY stained. I didn't want to put my 10month old on the floor. There was damage to bedroom doors that was fixed but not painted an finished off. There was no dish cloth or tea towel. Thankfully the beds were clean an comfortable and we were only staying one night. Felt like it was only a step up from a hostel .

carmen P.
Australia
August 18, 2014
Value for money
Value, simple, washing machine & dryer
We spent 4 nights at Bianco and were happy with the cheap price for a self contained apartment. The parking wasn't fantastic as the parks were very tight, we were just lucky that the parks beside us were usually empty. There were oil heaters in the bedrooms that were sufficient and having a washing machine and dryer was great as we travel with children. The shower was quite small but ok. It was great to gave a TV in the main bedroom as well as the lounge but it would have been nice to have a medium size TV rather than 2 small ones. Nice king size bed in the main bedroom. The room was serviced the first 2 days we were there however we noticed a large packet of chips go missing on the 2nd day and requested that no one service or enter our room again as we felt that it could be something valuable go missing the next day. Management put a sign on our door to make sure no one entered while we were out. One of the main reasons we picked this apartment was the location being in the city with lots of food options surrounding however it wasn't to our taste, too many Asian food and fast food outlets maybe the other end of the city is better but with small children and poor/expensive parking in Auckland we couldn't get there and ended up eating toast and sandwiches for dinner instead.

Reubena M.
New Zealand
August 15, 2014
Bianco off Queen Review
Amenities, Cleanliness, location
Enjoyed a pleasant stay at Bianco off Queen - Serviced Apartments, the location to things in the City was excellent. The apartment was clean and there was plenty of space, would definitely recommend to others and would definitely stay again.

ROESLI C.
Indonesia
August 09, 2014
homy apartment.
Near Queen st, Free Wifi, Have kitchenet and laundry in room.
We very enjoy it, fell like home. Easy to find food.

noor I.
Malaysia
August 05, 2014
Location near AUT
Location, spacious and clean
Near to the where I want to go AUT. Great location. Apt is spacious and great

noor I.
Malaysia
August 05, 2014
Clean and spacious
Clean, spacious and location
Comfortable and nice

grier G.
New Zealand
August 03, 2014
Average but ok
There is free on street parking after 6pm but you have to be quick to get it.
A small room, much smaller than the photo's give you the impression of. It's an 'apartment' building so I guess it makes sense that it would feel like way although when I stayed there it struck me a pretty busy apartment building with a lot of people coming and going - so I would be inclined to check carefully where your room is located. BEing stuck next to a busy elevator for instance might not be a great idea.

Nicole A.
Australia
July 30, 2014
Very Disappointing
nothing
This was probably the worse place we stayed in a month in NZ. The rooms were exceptionally average, very dirty and old. Staff were quiet rude. Car park was absolutely ridiculous

metha K.
Thailand
July 29, 2014
The best apartment with complete utility
This hotel have complete utility, it is near the mall, in the center of the city
This place is perfect! There is nothing I could say with this place. It has a complete utilities be it the washing machine and the oven. This place is near to the mall and it is at the center of the city. The service was fabulous, the maid came to clean up the room everyday without having to worry even on the weekend. This place is better than a hotel! Good place with great price, I couldn't asked for more

Paul M.
United States
July 21, 2014
Very pleased.
Roomy apartment, convenient location downtown, personal washer and dryer in the room
It was great. The washer and dryer along with the kitchenette were lifesavers. The two bedroom apartment had room for a family of five to sleep comfortably. Great value for families. Based on our experience, we will consider serviced apartments as an option in the future.