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Very good 7.4
Based on 639 reviews

Recent customer comments

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Very good

based on 639 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.4
  • Location 8.0
  • Room Comfort/Standard 7.4
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 6.0

Murray W. from New Zealand
Families with young children
Stayed one night in March 2016
Location, large room for 5 adults and a baby, price
Reviewed March 11, 2016

Mark H. from New Zealand
Families with older children
Stayed one night in February 2016
bianco stay
room size location hot water
cant believe there is no air conditioning in the apartment. had to have all doors and windows open and plug in fans going to try and get cool, this ensured a sleepless night with all the noise from a party outside and general city noise.apartment very dusty and dark in the bathroom as only one light working. could go on but will leave it there.
Reviewed February 29, 2016

Graeme K. from United Kingdom
Stayed 2 nights in February 2016
Great Location and Great Staff
Staff Location Service
Very good indeed
Reviewed February 27, 2016

Mary D. from New Zealand
Stayed one night in February 2016
Awful - truely awful
Fire alarms constantly beeping, staff arrived after our check in to fix issue- would have been better to tell us upon check in of issue - and basically would have been best if we were given a room without issues! Fix up staff x 1 and a manager sort arrived. Fix it dude went to work- manager sort just stood and oogled us - kinda creepy. Then had the nerve to accuse us of tampering with the alarms and tell us off! No air con and room was stifling hot. The small fans that were provided had very short leads and only acessable hot points in unhelpful places. Very noisy place through the night. Stingy hotel supplies for 4 people only one small pack issued. Rooms are well used and in a shabby state. Rusted appliances. Beds like slabs of concrete There are other places nearby that offer serviced apartment rooms for groups - we have used them and will again.... This place... most certainly not.
Reviewed February 27, 2016

LUCA L. from Australia
Business travelers
Stayed 2 nights in February 2016
Not satisfied
Personnel, bed
Bad experience . Never again
Reviewed February 25, 2016

Tarun G. from Thailand
Business travelers
Stayed 2 nights in February 2016
Location is ok
The facilities a bit old, but its ok.
Reviewed February 22, 2016

William H. from New Zealand
Solo travelers
Stayed one night in January 2016
Great location near food and bars
Great hotel to stay at if you want be be near restaraunts and bars
Reviewed February 16, 2016

Nadine R. from Australia
Stayed 3 nights in February 2016
3 night stay
The apartment was quite uncomfortably warm with no air conditioner and there were quite a lot of mosquitos let into the room when leaving the balcony doors open. The staff were very helpful and friendly and the apartment was clean and tidy, but without air conditioning or more efficient fans the room was quite uncomfortable.
Reviewed February 15, 2016

CHLOE F. from Taiwan
Stayed 3 nights in December 2015
Student accomadation
There is only one staff at the reception, there are always people waiting to talk to the staff. The room is nice but small. The room shares the small balcony with the room next door, feels a little unsafe.
Reviewed February 12, 2016

Robert H. from New Zealand
Business travelers
Stayed one night in February 2016
The room was meant to be non smoking but had a very stale smoke smell, Carpet looked like it needed a clean, Walls are needing a clean and touchup
Reviewed February 12, 2016