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2015
Very good 7.4
Based on 637 reviews

Recent customer comments

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Very good



based on 637 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.6
  • Location 8.0
  • Room Comfort/Standard 7.4
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 6.0

Kaylene L.
Australia
September 22, 2015
A little disappointing
close to city attractions, room was comfortable
Our room had just been renovated and was not ready for use. There were no coffee mugs, drinking glasses, blankets, tea towels, light bulbs in the bedside lamp. After the room had been closed up for some time, the smell of new carpet was quite overwhelming. The TV and telephone were not connected. There were pots and pans but no hotplates for cooking. James, the poor staff member who had to continually come to our room to bring things or fix things was very understanding and apologetic. Also there is on site parking but we had to pay an extra $25 per night. An unexpected expense.

AI T.
Singapore
September 15, 2015
Comfort level could be further improved
Location, location & location
Average

Ka L.
Australia
September 11, 2015
Great deal
Spacious, location, price.

Sam S.
New Zealand
September 10, 2015
As expected
Good value
Good location and price.

Sam S.
New Zealand
September 10, 2015
1 night only
Location
Nice big apartments at the top of queen street

Alan S.
New Zealand
August 21, 2015
dont stay here
staff so unfriendly, room was not as described, single bed? who even still has those, feet hung out the end, asked for another room with a bigger bed and got the response, no that was what you booked.

Evan B.
Philippines
August 18, 2015
bianco
easy to find
okay stay, room average but facilities are a bit untidy, washing machine has molds. Price seems to be too much for such a very simple room

sione F.
New Zealand
August 18, 2015
Not a 4 star hotel
.
Room was disgusting. Stains all over the carpets. Bathroom smelt so bad, had a power cut in our room half way through the night and took a long time for them to sort

Malcolm P.
United Kingdom
August 09, 2015
not really a hotel
sheets were clean, staff friendly and helpful, affordable price
spent four nights in what was advertised as a 2-bed executive, a bit shocked on arrival, this place looks as if its designed more for long-term students, carpets worn and stained, furnishing very modest, industrial outlook directly into other apartments, no bar or restaurant. Front desk and maintenance staff were friendly and helpful.

Fons H.
Netherlands
August 06, 2015
Good stay
Close to the CBD, modern appartment, nice staff
Nice stay. Close to the city. Nice staff. Not enough cutlery and plates, but we got them as soon as we asked.