arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.4
Based on 630 reviews

Agoda Verified Reviews

Filter by traveler type
Very good

based on 630 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 5.9
  • Location 8.0
  • Room Comfort/Standard 7.4
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 6.0

3 Zoe T.
March 15, 2016
Why are there no curtains?
Stayed here 3yrs ago, it was great. This time, not great. Very confused about the no-curtain on just one window situation - apparently this is for fire safety, but having stayed many places which were fire safe, this seems ridiculous. Luckily I didn't pay too much for my room, otherwise I would have complained more. The room was clean but very badly damaged, stains on carpets, paint coming off walls etc. Lack of air conditioning also very odd, there was just a tiny desk fan and on one afternoon the room was so hot (west facing) that I felt quite unwell. Shocking how far downhill this place has gone in only a few years.

6.7 Murray W.
New Zealand
March 11, 2016
Location, large room for 5 adults and a baby, price

4 Mark H.
New Zealand
February 29, 2016
bianco stay
room size location hot water
cant believe there is no air conditioning in the apartment. had to have all doors and windows open and plug in fans going to try and get cool, this ensured a sleepless night with all the noise from a party outside and general city noise.apartment very dusty and dark in the bathroom as only one light working. could go on but will leave it there.

8.3 Graeme K.
United Kingdom
February 27, 2016
Great Location and Great Staff
Staff Location Service
Very good indeed

3.3 Mary D.
New Zealand
February 27, 2016
Awful - truely awful
Fire alarms constantly beeping, staff arrived after our check in to fix issue- would have been better to tell us upon check in of issue - and basically would have been best if we were given a room without issues! Fix up staff x 1 and a manager sort arrived. Fix it dude went to work- manager sort just stood and oogled us - kinda creepy. Then had the nerve to accuse us of tampering with the alarms and tell us off! No air con and room was stifling hot. The small fans that were provided had very short leads and only acessable hot points in unhelpful places. Very noisy place through the night. Stingy hotel supplies for 4 people only one small pack issued. Rooms are well used and in a shabby state. Rusted appliances. Beds like slabs of concrete There are other places nearby that offer serviced apartment rooms for groups - we have used them and will again.... This place... most certainly not.

4.3 LUCA L.
February 25, 2016
Not satisfied
Personnel, bed
Bad experience . Never again

6.8 Tarun G.
February 22, 2016
Location is ok
The facilities a bit old, but its ok.

8.4 William H.
New Zealand
February 16, 2016
Great location near food and bars
Great hotel to stay at if you want be be near restaraunts and bars

6 Nadine R.
February 15, 2016
3 night stay
The apartment was quite uncomfortably warm with no air conditioner and there were quite a lot of mosquitos let into the room when leaving the balcony doors open. The staff were very helpful and friendly and the apartment was clean and tidy, but without air conditioning or more efficient fans the room was quite uncomfortable.

February 12, 2016
Student accomadation
There is only one staff at the reception, there are always people waiting to talk to the staff. The room is nice but small. The room shares the small balcony with the room next door, feels a little unsafe.