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2015
Very good 7.4
Based on 636 reviews

Recent customer comments

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Very good



based on 636 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.5
  • Location 8.0
  • Room Comfort/Standard 7.4
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 6.0

Paramjit J.
Australia
April 18, 2016
Bianco off Queen
Property is running down for past year or so

Itthiphat L.
Thailand
April 18, 2016
Got a problem with door lock
Stuck in the toilet, no make up room

esther L.
Malaysia
April 14, 2016
Good
Good overall except that it's a bit noisy

Patricia C.
New Zealand
March 28, 2016
Unsatisfied booking services and disappointing accomodation
The room was too small and far too expensive,we slept badly due to a persistant humming in the room all night. Misleading laundry and parking facilities, when booking online. Not happy about paying prior to staying at Bianco off Queen. Not happy paying $25 for an underground car park which we needed a map for. The car park was very cramped and we had difficulty in actually finding a park designated to Bianco off Queen, but we had no choice. On the postitive side, the receptionist and maintenance personal were very friendly and helpful. The accommodation was within walking distance of the viaduct which was my main aim in booking Bianco off Queen.

JiaXin L.
China
March 27, 2016
spacious room, tidy, nice
satisfied with my stay there, but wifi is very slow.

Dominic R.
Australia
March 18, 2016
A
A

Zoe T.
Australia
March 15, 2016
Why are there no curtains?
Stayed here 3yrs ago, it was great. This time, not great. Very confused about the no-curtain on just one window situation - apparently this is for fire safety, but having stayed many places which were fire safe, this seems ridiculous. Luckily I didn't pay too much for my room, otherwise I would have complained more. The room was clean but very badly damaged, stains on carpets, paint coming off walls etc. Lack of air conditioning also very odd, there was just a tiny desk fan and on one afternoon the room was so hot (west facing) that I felt quite unwell. Shocking how far downhill this place has gone in only a few years.

Murray W.
New Zealand
March 11, 2016
Stay
Location, large room for 5 adults and a baby, price
Enjoyable

Mark H.
New Zealand
February 29, 2016
bianco stay
room size location hot water
cant believe there is no air conditioning in the apartment. had to have all doors and windows open and plug in fans going to try and get cool, this ensured a sleepless night with all the noise from a party outside and general city noise.apartment very dusty and dark in the bathroom as only one light working. could go on but will leave it there.

Graeme K.
United Kingdom
February 27, 2016
Great Location and Great Staff
Staff Location Service
Very good indeed