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Recent customer comments

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Very good

based on 93 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.6
  • Location 9.0
  • Room Comfort/Standard 6.4
  • Service 7.0
  • Value for Money 7.2
  • Food/Dining 5.9
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Terence D.
April 21, 2016
value for money
good location

Candice C.
April 10, 2016
I'll take this hotel any day
If you're a budget traveller, I guess hostels would be the first thing in your mind. But after weeks of hostels - sharing rooms, bathrooms, and not to mention lugging stuff on places without elevators or too far from places you should be ....This hotel is a God-send. I tried two budget hotels and hostels in Auckland, but after trying this amidst the not so great rating, this will now be my go-to hotel in Auckland. Sure it's not five star but hey I'll take this over hostels. Location is dead center. It's near everything. What I love is that it's near the Intercity bus station - for the tours. The room maybe small (I got a compact double) but it works for me. My own bed and bathroom. Price is ok. Moreover, it's clean. Breakfast is 14.50 nzd for continental buffet which is better than toast and peanut butter. They have free wifi but after you used up the allotted mb for the day, you have to buy. If you don't use that much like me, no big deal. Staff is ok. They will do their best to help you. My only complaint is that they should soundproof some rooms cuz it can get noisy as you're near a busy road. But overall, I like this place. I plan a lot of visits to NZ and this hotel will be included in those.

Shin P.
March 27, 2016
Mattress is too soft
Travel with mum in March, stay in Compact Twin Room, room 506. 1. Environment is ok, however the mattress is too soft. Choose other hotel if need harder a bit mattress. 2. Kettle is provided in the room, however, there is no way to check the cleanliness inside the kettle. We choose not to make any hot drinks although they provide coffee and tea packets.

sheree K.
New Zealand
December 18, 2015
helpful welcoming staff
the staff are so lovely and helpful . clean rooms. central location
We didnt get to stay long but we had a very good stay everyone was helpful and had a smile on their faces the room was clean the bathroom was clean and we had everything we could ask for

Lliru Z.
June 06, 2015
central location

pui T.
Hong Kong
May 31, 2015

Dennis S.
United States
April 09, 2015
Good location; small
location; clean; clean
My stay was fine; the hotel is in a great location; but the windows don't block out the downtown sound; room was very small - but clean; bed was 'broken in' - if it was a newer mattress - the room would've been better; but overall a good place to stay if you're looking for someplace central Auckland.

valerie M.
United Kingdom
January 27, 2015
you get what you pay for
loca,tion, helpfull staff, quality of breakfast
our stay was pleasant,the only thing i could be negative about was the small size of the rooms, however had we wanted we could have had an upgrade for a small extra charge, but did not take the offer as we were only staying 2 nights, staff very friendly helpfull and polite. Perfect location, hop on hop off bus stop across road, bars restaurants on doorstep, main shopping area around corner, bus station just one block away. Breakfast well worth the money

Alonso L.
January 08, 2015
Good experience
Location, price, Staff

wanbing C.
December 29, 2014
great location but tiny room
just located in city central but the room is too small to breathe, much more smaller than it shows on picture.