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Good 6.2
Based on 128 reviews

Agoda Verified Reviews

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based on 128 reviews
  • Hotel Condition/Cleanliness 5.5
  • Facilities 5.3
  • Location 7.6
  • Room Comfort/Standard 5.7
  • Staff Performance 6.3
  • Value for Money 7.0
  • Food/Dining 4.9

3.7 David W.
New Zealand
November 23, 2015
Poor Condition
Will were do I start. I don't want come across as being negative but this is all true. There is issues with this place and the following is what we found. Mildew on the ceilings, dust on fan & cobwebs dangling down from ceiling, fridge all rusted on outside, button on toilet has something wrong with it and kept coming up when flushing, vanity had water damage, our friends in the other room had bear timber supporting mirror, holes wall and patches were repairs had been done, cold shower, has WiFi but couldn't get hold of anyone to see what our logon & password was with sign on reception gone for the afternoon, spouting all rusted out and with downpour of rain had not good in fact in some rooms the spouting was missing, unkept out side with weeds growing in pavers outside rooms. There was probably more but that's all I can remember at this stage. Positive great location

3.3 Shari B.
New Zealand
November 23, 2015
Epsom Motor Inn - stay well clear!!!!!!!!!
We stayed only one night but found it was in a very substandard condition. We would have stayed somewhere else if we were staying more than one night. the room we were staying in smelt musty and damp. There plant life growing inside the door and the single bedroom from the outside. Two of the lights in the room did not work. There was no soap holder in the shower which made it very difficult as you had to pick it up off the floor and the overall condition of the bathroom was substandard. When we arrived there was water still on the floor around the shower, the vanity needs an upgrade as the mdf is swollen and completely blown out. The walls in the room could do with a good clean or actually freshen them up with a new coat of paint. The TV channel selection was poor and only three to choose from and none of the mainstream state channels were available even though there was a freeview box on the TV that didn't work. The remotes had flat batteries and were missing. The smoke alarms in a couple of rooms that we paid for had no batteries. This is a VERY serious health and safety issue not to mention illegal as it is putting peoples lives at risk as they believe they are protected by a smoke alarm that does not work. The outside of the complex needs a complete overall, The driveway is very dangerous as the cobbles all move and someone could trip and injure themselves. Basically this place needs to be condemned or pulled down and something else put up. Obvoiously it has been landbanked for a future development and the owners are just letting it degrade to a point where it is not viable to keep.

7 Heather W.
New Zealand
November 23, 2015
Tired Motel
Comfortable bed/location/staff

7 Stuart T.
New Zealand
October 26, 2015
Cheap and Cheerful
You get what you pay for - it is OK, but cheap and cheerful. They really could do with some lace on the curtains - the rooms are dark with the curtains drawn and when open staff regularly walk past.

October 20, 2015
Old and run down but cheap
cheap, location
Booked one day stay in Auckland as a lay over. Looking for something cheap. Good location, near to one tree hill. Hotel a bit old and run down but you get what you pay for. Provide basic thing you need. Clean and air cond is working. Overall value for money if you staying for a short period of time

6 andy G.
New Zealand
October 04, 2015
Tatty and ants
Very tatty and room infested with ants

4 Mohammed L.
September 27, 2015
Location , large room
Just the oeessure in the shower is too less

6 Leo J.
August 27, 2015

6.3 Roger R.
New Zealand
August 25, 2015
location, bed comfortable,
No working air con, heater was a bit too small for the room grounds need some tidings up.

5 Nadine H.
New Zealand
August 21, 2015
Epsom motor inn
The restaurant, price and location
Cold, the heat pump didn't work.