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Heritage Hotel

35 Hobson Street, Auckland City Center, Auckland, New Zealand (Show on map)

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Hotel Area: Auckland City Center Number of Rooms: 229

Recent customer reviews

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8.1

based on
58 reviews

Value for Money
7.8
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.2
Food/Dining
7.7
All reviews (58)
Christine S. Couples New Zealand, July 08, 2012
Great Location excellent service and buffet breakf

Location, spacious rooms, granduer
10
Our first stay at Heretage Auckland CBD - would highly recommend to others. Great location, lovely spacious rooms, comfy beds and the excellent service from all staff. Have stayed at many of the Auckland CBD 4 - 5 star hotels in in the past with my husband but would have to say that the breakfast buffet was by far one of the best we have had and great selection. Will definitely be back to stay!
Shopping Tip: Close handly to great Auckland CBD shopping and restaurants.
Gerald G. Couples United Kingdom, July 02, 2012
Great location. Staff are very friendly

Location. Bar. Big rooms.
7.7
Enjoyed the stay. Staff we dealt with were friendly. On the down side: 1. milk in the fridge had turned to yoghurt 2. needed to ask for a second bathrobe 3. dvd didn't work and maintenance guy didn't show up on Monday as promised
Travel tip: Elliot Stable close for dining
Nola R. Couples Australia, June 25, 2012
Friendly and helpful staff

the foyer and bar
8.7
The staff were accommodating and efficient. When I requested to be moved to an outside room with views, they efficiently worked out a different room, ungraded my room, and moved me within half an hour of the request.
Sightseeing/Attractions Tip: close to sky city
Nola R. Couples Australia, June 23, 2012
Have stayed before.

friendly and helpful staff
8
The hotel was clean, as usual for the Heritage. Staff were friendly and helpful. When I requested a room with views they were obliging and the change was almost immediate - done with a smile.
Debbie S. Couples New Zealand, May 20, 2012
Our favorite hotel

the atmosphere
9
the rooms are luxurious with a view.nice bathroom with separate bath and shower, lots of room to move.one of the better hotels we have stayed in regards the standard of room. all the staff were so helpfull and obliging, they couldnt do enough to make sure we were ok and was there anything else they could do for us.
Hotel Feature Tip: Be prepared to be pampered
Liz B. Couples New Zealand, May 20, 2012
Very nice large suite with all amenities

proximity to waterfront and viaduct basin
9.7
The hotel staff were lovely, really friendly and helpful. I particularly enjoyed the Vegan menu in the dining room as often a restaurant might only have one or two Vegan options and here I had a whole menu !!!! The hotel is only 10 minutes walk from the waterfront and our suite on the 12th floor had an amazing view of the whole harbour.
Hotel Feature Tip: Ask for a harbour view room. well worth a few extra dollars.
Violet P. Groups New Zealand, May 20, 2012
house of friendly faces

staff, friendly and efficient, rooms, comfortable and roomywe
8.7
We arrived earlier than anticipated and the staff were very welcoming. We were able to store our luggage assisted by another friendly and helpful young man. Went for walk downtown just a short stroll from the hotel. Close-by were shops, restaurants,cafes, hotels and skycity casino. We did not have a vehicle so the bus stops across the street proved to be useful. The rooms were adequate for two of us and the bathroom was spacious. We would return to the Heritage if the cost that we encountered was repeated.
Travel tip: Bus timetables and train schedules
Nicole S. Couples New Zealand, April 29, 2012
Great inner city Hotel

Size of room
6.3
The room was large - would be good for a long stay as you can really spread out.
Murray G. Couples New Zealand, April 11, 2012
Great location

Close to everything
8
Lovely hotel, big spacious room, handy to theaters and other entertainment
Te R. Families with young children New Zealand, April 07, 2012
lovely service

great location
7.7
over all great service, front desk staff were very helpfull and welcoming. nice, clean, warm, great size of room and close to central city. very much enjoyed my stay.

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