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Very good 7.3
Based on 29 reviews

Recent customer comments

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Very good

based on 29 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 8.0
  • Location 7.2
  • Room Comfort/Standard 7.0
  • Staff Performance 7.6
  • Value for Money 7.7
  • Food/Dining 6.8

6.3 greg W.
New Zealand
December 15, 2014
Mount Richmond
Location handy to Sylvia Park mall
Room was very clean , tidy , and comfrtable , service areas were not so good and exterior looks to be under an upgrade.

7.7 Gail L.
New Zealand
November 11, 2014
Great service, comfy bed, location
Only negative comment would be the creaky floors in the room which you can also hear from other rooms upstairs as well. The bed was really comfy and the shower had great pressure. The shower roof could of done with a clean.

7.7 Brendan B.
August 04, 2014
good stay
location friendly staff good suroundings

6.3 Heidi R.
New Zealand
February 26, 2014
Small rooms, thin walls, no elevator, empty pool
staff, shuttle service, clean
It suited my needs although I found it difficult to sleep as the walls are very thin and I could hear the people in the next room. The swimming pool was empty and the room smelled of stale smoke. The beds were comfortable and the staff were friendly. The staff organised for us to be picked up from the airport at a much cheaper rate than other companies. I liked that it was close to a shopping mall and bus stop allowing us to eat out, go to the movies and shop

6.3 Sathyanarayanan K.
January 14, 2014
Good service, helpful staff and good facilities
Pleasant; had an issue with the air conditioner twice and changed rooms twice - but the staff was helpful and it was a pleasant stay.

New Zealand
April 26, 2013
Friendly staff that welcomes you
Clean, Friendly Staff, Good for Money

6.7 Alex H.
New Zealand
February 20, 2013
Nice but noisy
Comfy bed, nice room
Creaky floor and noisy fridge/fan, but overall lovely room. Comfy as large bed! Only there overnight so didn't really get to explore the hotel but from what we saw it was good

6 Jia W.
February 09, 2013
Good value
This was a business trip, the hotel is very close to the site, overall is ok.

6 Jia W.
February 09, 2013
Good value
This was a business trip, the hotel is very close to the site, overall is ok.

9.3 Sumiko M.
September 27, 2012
Very kind staff
Clearn, comfortable and calm
staff members tried to advise to my special questions. for example, how to buy contact lenses, which i left in my home. the hotel was clearn and safe as well as staff was very friendly. as i am a smoker, however, i had to ask staff to unlock any entrance/doors to outside whenever i smoked, it was a little bit in convenience.