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Excellent 8.7
Based on 620 reviews

Recent customer comments

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based on 620 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.2
  • Location 9.7
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 7.9
  • Food/Dining 7.6

Douglas C.
New Zealand
August 06, 2015
Short stay
Convenient for early morning flight, good restaurant, very nice Hotel with pleasant & helpful staff

Donna P.
August 05, 2015
Location, location, location!

Helen T.
New Zealand
August 03, 2015
novotel post holiday
Quick check in; welcomed; fantastic bed after many hours of flying and great shower; also fantastic breakfast

John B.
July 28, 2015
Fantastic Airport Experience
Location, Comfort, Value
My only problem was that I was on a late flight , so I did not check in until 1:00am and I left at 7:30 am. I would have loved to stay longer This is a very nice hotel, very well appointed & comfortable. At the special price of $190 AUD it is excellent Value, but I'm not so sure at the normal price of $220.00AUD. If the special offer is on, I will ALWAYS stay here. The breakfast was also excellent. A great buffet AND a chef to cook eggs properly.

Lois G.
New Zealand
July 27, 2015
Novotel Stay
Location comfort service

Sangwon M.
South Korea
July 27, 2015
good location for transit traveller
good location for transit in Auckland, clean and good facilities
Generally very good. The only problem was they do not provide free bottle of water. I was staying only for 5 hours and arrived there after midnight due to previous flight. They only sell 2 bottles for 7 dollars but I didnt need 2 bottles since I should check in early morning which I cant carry water inside of the xray baggage check. Other than this, everything was good. Staff were extremely helpful and kind.

Louise C.
July 26, 2015
Great location
The convenient location, nice room and very clean
This hotel is in a great location if you are travelling early (like we were), and has nice rooms. No free wifi is a bit outdated, though!

Marcus P.
July 20, 2015
Great location for the 6.00am flight
quiet, clean and very comfortable
Great hotel and when you are freezing cold and it's raining cats and dogs. You get a great nights sleep and just walk across the road to book in for your flight. It's so convenient.

Mark M.
New Zealand
July 18, 2015
Great location
location , sleep in and dining
Was a great start to our trip, if you have to take a morning flight stay here

Juliet S.
New Zealand
July 16, 2015
Close to airport
Location, comfort, easy
Good place very close to airport for a night before or after long flight. Did not eat at hotel so gave a middle score.