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Recent customer comments

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based on 169 reviews
  • Cleanliness 8.0
  • Facilities 6.9
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.4
  • Value for money 8.0
  • Food/Dining 7.1
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Jasmin L.
May 03, 2016
Good location and nice rooms with skycity tower view
Downside is they have no free wifi in rooms and common area

Annette W.
New Zealand
April 26, 2016
Thanks for making our stay great

Meijian C.
New Zealand
April 18, 2016
Good location, and easy to everywhere
friendly staff

Wendy P.
April 17, 2016
Spacious apartment
The apartment was spacious but a little tired and in need of an upgrade. It was located close to the CBD and within walking distance of the centre of the city. The complimentary breakfast was very good and a nice surprise.

Shuhei M.
April 11, 2016
prime location
great location in the heart of Auckland. spacious room.

Chen P.
March 15, 2016
No Free Wifi
Non Free Wifi is a Minus point & will likely to book in future.

Wendie J.
March 14, 2016
Gunns Review
Bed, Food and staff

Joanna M.
February 15, 2016
Good location, would stay here again
Good location, spacious 1-bedroom apartment, friendly staff
We stayed for 6 nights and were very satisfied with the central location. We could reach many interesting places by foot. Bus stops close. Staff was friendly and the cleaning service was good. Beds were comfortable, a bit too soft. We never used the bar neither the hotel restaurant. We had the breakfast in our apartment and went for other meals in some of food courts or restaurants in our area or somewhere in the city. That's why we have given just the middle score for food/dining. Our dryer was very noisy. It also did not work properly but after our complain was quickly repaired. The missing part of the water faucet was also installed. Sometimes too much traffic noise (even on the 9th floor), specially in the Friday and Saturday night: speeding cars, taxis, police cars on signals. But this is the price for a central location on the Queen Street. With closed windows the noise was not too bad. We would stay here again and recommend this accommodation to our friends.

Janaki K.
Sri Lanka
February 13, 2016
Convenient hotel in city centre
Location, courteous staff, comfort
The hotel is situated at a very convenient location. We checked-in very late but the there was no problem as I had emailed the hotel and informed them about it. The staff are courteous and helpful. Breakfast can be had in the room or at the restaurant.

Paul B.
United States
February 07, 2016
Close to CBD and shopping
Very helpful, courteous, efficient staff. Convenient walking access to downtown sights. Abundant restaurants and shopping nearby.