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Recent customer comments

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based on 811 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.3
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.2
  • Food/Dining 7.5

N.J. H.
United States
August 21, 2015
Review from US perspective
Location, level of seevice and service.
Very pleasant experience.

Mark L.
August 20, 2015
Great hotel with big rooms. Excellent price
Price, amenities and comfort level
Excellent stay. Will book again

Ari F.
August 15, 2015
Nice hotel
Location, cleanliness, room quality
Nice hotel in good location near city centre and motorways. Nice staff.

Megan S.
August 13, 2015
Not great

Jade F.
New Zealand
August 13, 2015
Amazing customer service . Buffett breakfast 10+
Food , staff , quality
Amazing . The kids loved it my husband loved the food . I loved the service staff was amazing

Brenda S.
August 11, 2015
Great hotel
Position, staff, beds were great
The position of the hotel is awesome for easy walking around town. Beds were super comfortable. Food great. Staff were excellent. Nothing was too much much. Will be staying here again!!

steven H.
New Zealand
August 08, 2015
Perfect place
Great value for money. Perfect location.

New Zealand
August 06, 2015
Good Space''
Space of the Hotel, Easy to get around the Hotel, Comfortable rooms.
Relaxing and enjoyable.

James C.
August 06, 2015
Freezing Room and little amenities
City central
I checked in just before midnight and was given a spacious room. The heater doesn't work and I had to spend the night sleeping in my jeans and wore socks. The mobile heater didn't quite work either. Room service stopped at 11pm and there're no slippers and toothbrush set in the room. 4 star ?

Nurayendra I.
July 30, 2015
Breakfast was really good & perfect location
Food, location, cleanliness
Really happy with the room.. Walking distance to the main road (Queens St)