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Verified traveler reviews

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Excellent



based on 822 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.3
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.2
  • Food/Dining 7.5

Matthew F. from Australia
Business travelers
Stayed 3 nights in September 2015
Great Value
Service, Room Size, Value
Reviewed September 24, 2015

Ming F. from Singapore
Business travelers
Stayed one night in September 2015
Comfortable stay
Hotel is well maintained, room is confortable
Reviewed September 23, 2015

Dennis O. from Australia
Couples
Stayed 2 nights in September 2015
Good location. Good buzz
Location. Good facilities. Friendly staff
The room was spacious, clean and comfy. The staff were helpful and friendly.
Reviewed September 23, 2015

vicky M. from Australia
Business travelers
Stayed 2 nights in August 2015
value for money
value for money, room size and bathroom, undercover parking attached
Speedy service, pleasant, spacious room and big bathroom with bath and shower, convenient undercover parking - very good value for money. Only gripe was that I struggled to work (I was there on business) there was no desk - just a small round table with a weakly lit lamp over it - not conducive to getting a lot of work done.
Reviewed September 16, 2015

David L. from Australia
Solo travelers
Stayed 6 nights in September 2015
adequate
Size of Hotel, Pool and location
It was fine. The bed was too soft but you can't please everyone. I couldn't get the conditioning to work in room 318. I had a bad cold so maybe I was cold anyway but everything I did to the heating/cooling amounted to nought. Nothing to speak of as far as a view went even though I'd requested a room as high as I could get I got the third floor. One night there was an awful lot of noise with doors banging etc. I would have thought the 3rd floor was near enough to reception for someone to stop the noise. I didn't use the restaurant at all but got a room delivery which was nice enough. I had asked for a two brandies but only got one. Thinking about it I hope I hadn't paid for two. Not much I can do now. I should have followed up at the time but my cold got me down. Reception were always very good. The pool was superb and nice and clean. The facilities were great for the pool. Security was good on the door. Lights were good. Cleanliness was good.
Reviewed September 15, 2015

Hsiao H. from Taiwan
Couples
Stayed 3 nights in September 2015
Great location
Great location, very helpful staff, clean room
Reviewed September 08, 2015

Julian D. from Malaysia
Couples
Stayed 4 nights in August 2015
Centrally located
location, location, location
Loved its proximity to Queen Street. A 15mins taxi ride to Ponsonby and Newmarket either way. Friendly and helpful staff too.
Reviewed August 29, 2015

TEE H. from Malaysia
Business travelers
Stayed 3 nights in August 2015
Good hotel
Worth for money, comfortable & friendly
Reviewed August 25, 2015

N.J. H. from United States
Couples
Stayed 4 nights in August 2015
Review from US perspective
Location, level of seevice and service.
Very pleasant experience.
Reviewed August 21, 2015

Mark L. from Australia
Business travelers
Stayed one night in August 2015
Great hotel with big rooms. Excellent price
Price, amenities and comfort level
Excellent stay. Will book again
Reviewed August 20, 2015