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Recent customer comments

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based on 821 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.3
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.2
  • Food/Dining 7.5
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Daniel B. from New Zealand
Stayed one night in May 2015
Great, relaxing mint away, with awesome breakfast
Nice breakfast, quiet, nice bed
Reviewed June 17, 2015

Rui Z. from China
Stayed 3 nights in June 2015
Location and helpful staff!
Service, location
Reviewed June 17, 2015

Amanda C. from Australia
Stayed 2 nights in June 2015
Great hotel!
Location is great. Staff are friendly. Rooms are comfy
We have stayed here once before and decided to make this our favourite hotel in Auckland. Only 5min walk to sky city. Staff were so friendly and helpful they even gave us an extra hour on our checkout for free.
Reviewed June 15, 2015

JAIRLITA C. from Australia
Solo travelers
Stayed one night in April 2015
great location
location, location, location
Reviewed June 14, 2015

Chaiyaporn C. from Thailand
Solo travelers
Stayed 4 nights in May 2015
Good location and Jp food
Katsura Japanese Restaurant, Staffs and Location
some corners of the rooms are quite dusty but overall is good. Japanese food located at the second floor was very great and delicious, must try !!
Reviewed June 10, 2015

Johan L. from Indonesia
Stayed 3 nights in May 2015
Good stay
Close, Compact, Value
Free parking (without charges)should be available during stay.
Reviewed May 28, 2015

kate M. from New Zealand
Stayed 2 nights in May 2015
Well looked after, happy and professional
The Welcome & consistent service. Great facilities. Club lounge.
Staff really lovely, prof. & kind, clean well appointed room, great clean warm pool, great food & club lounge. Need more vegetarian and organic food options please. Bar cold, too open. Club drinks limited. Enjoyed stay!
Reviewed May 26, 2015

Yong K. from Malaysia
Stayed 2 nights in May 2015
Location,clean comfortable room.
Near by city walking distance, bedroom is comfortable and friendly staff
Reviewed May 19, 2015

Laij G. from Singapore
Stayed one night in May 2015
Spacious room
Big room. Comfortable room. Close to city center.
Room was big. Location was close to city center, however it was a steep uphill climb from city center. No free parking though.
Reviewed May 19, 2015

Yery A. from Indonesia
Business travelers
Stayed 2 nights in April 2015
Big Hotel
Free wifi, clean, and location
The hotel location is good and the room is quite comfort with free wifi
Reviewed May 16, 2015