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Recent customer comments

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Excellent



based on 811 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.3
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.2
  • Food/Dining 7.5

Boris B.
United States
February 26, 2016
This is not 5 star hotel with this awful service
I ask few times from room service to bring toothpaste and shaving kit and after 4 times they bring me , when I call to assistant manager after that , after 1 hour , breakfast very limited and very expansive , just go outside and eat something 5 times cheaper and more food

Ramanathan C.
India
February 14, 2016
Hotel Review
Location, Staff friendliness and Comfort.
The room rents are grossly overpriced, and do not reflect the market rates for 4/5* hotels in important cities like Hong Kong and London and New Delhi.

thomas E.
Australia
February 13, 2016
auckland hotels
1. The hotel has very friendly helpful staff; 2. Clean 3. Quick friendly checkin
I picked this hotel based on it providing a reasonable standard of accommodation close to the centre of the business district of Auckland on the harbour. Taxis are always ready and willing to go anywhere. Accommodation is reasonable .... However it has to be said Auckland does not have enough quality accommodation for business executives. I would stay here again.

WILLIAM R.
Canada
February 13, 2016
PRE-CRUISE STAY
COMFORTABLE STAY. HAD A PROBLEM WITH THE AIR CONDITIONER BUT GOT QUICK RESPONSE AND PROBLEM RESOLVED.

YUET A.
Hong Kong
February 11, 2016
A good choice for Rendezvous
Polite, kindness ab

Damien B.
United Kingdom
February 11, 2016
X
C
E

Craig M.
Australia
February 09, 2016
3 day Business visit
my second stay in a club room at this hotel,very helpful and pleasant staff,comfortable clean rooms.Club lounge makes business travel so much more comfortable and hassle free.Free WIFI great and fast speed.

Maurizio C.
New Zealand
January 31, 2016
Director
All good

Mikael R.
Sweden
January 29, 2016
Brilliant choice
Location, service, comfort
I really liked the stay at the hotel. Really good value for money..the room,location and food are really good. As business traveler its important for me to get good options for breakfast and this hotel delivered.Also liked the club service, snack and free drink at certain time.

greg L.
United States
January 26, 2016
Excellent
Staff was very helpful. Room was HUGE including bathroom. Most important felt like home.