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Recent customer comments

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Excellent



based on 386 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.9
  • Location 9.0
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.5

Luba S.
Canada
December 09, 2013
comfortable
location, free wifi, walking distance to good pubs
It exceeded our expectations especially for the price we paid.

Zhafran A.
Malaysia
November 20, 2013
Hotel with central location near to Skycity
central location, clean room, comfy bed
Good although hotel is quite expensive. Anyways, this is compensated by the central location of the hotel giving easy access to major attractions in the city.

Amanda B.
New Zealand
November 19, 2013
Very nice but not what we asked for
We on top floor Central to shops and night life
Comfortable bed but that's bout it there was no spa bath like we asked for no pool when we booked on line it didn't tell me that I had to change currency to New Zealand and then get another change for it not to happy

Kerry M.
Australia
October 25, 2013
Bad & elements of good
Location, writing because, I am forced to here
Ineptitude: Checked in late after a flight delay [2am] and as I had made 2 separate agoda bookings due to extensions of my travel, I specified on check-in to stay in the room for 2 nights and not the original one. I was told this was fine. However at 10am the next day I was awoken to the phone ringing and had concierge knocking on my door telling me that my check-in time had passed. Given that I did not have meetings until the afternoon and had not gotten to sleep until around 5am - I was annoyed to say that the least that the check-in staff member had not done as requested and promised to ensure that I had a seamless stay. In the end I did not end up getting a solid nights sleep whilst at this property. Gave inaccurate advice: Taxi service - when I called down in the evening to say that I needed a taxi at 8am - the staff member said I did not need to order a taxi as there would not be a wait in the morning. WRONG - I had to wait, a taxi had to be called twice and I made my check-in for my flight by literally 60 seconds because of the delay [and only thanks to the helpful taxi driver]. There are plenty of other hotels in Auckland - I wouldn't choose to stay here again if I had other options.

Geoffrey M.
Australia
October 22, 2013
Comfortable good value
Central to restaurants and business
Overall a very peasant stay ,close to the sky tower , restaurants. The room was large and comfortable with no city noise. Easy parking ,very good breakfast at a very reasonable price.

Erlinda S.
Philippines
October 18, 2013
We had a good night stay at rydges
Near the bus station and skycity
We had a good night stay at rydges and it is very near at skycity

Michael S.
United Kingdom
October 17, 2013
Mordern city centre hotel
Central location, decent sized rooms, quiet location
This is exactly what you would expect from a modern hotel, clean well furnished, good efficient service. I was very pleased arriving at 10.00 after a long flight to be able to check into my room.

iain W.
New Zealand
October 16, 2013
comfortable and quiet
clean quiet friendly staff
ok but the hotel is a little tired in decor though this is being updated. Rooms a a little small.

Paull B.
New Zealand
September 13, 2013
Excellent
Clean convenient room
Straightforeward easy comfortable accessible to everything

Judith O.
Australia
September 05, 2013
A short stopover
comfortable room, helpful concierge, close to river
We enjoyed a very pleasant stay. The young and enthusiastic concierge was very helpful. Very friendly staff all round.