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Recent customer comments

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based on 592 reviews
  • Cleanliness 8.9
  • Facilities 8.4
  • Location 9.3
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 8.0

Tom K. from United States
Stayed one night in February 2015
great location for everything...
Reviewed February 26, 2015

Raimi S. from Singapore
Stayed 5 nights in February 2015
it was a pleasant stay. staff were friendly
convenient location, friendly staff and efficient room make up
It was pleasant
Reviewed February 25, 2015

Mohsen A. from Saudi Arabia
Stayed one night in February 2015
The swimming pool and the gym must be bigger
Cleans, stuff, service
I really enjoyed
Reviewed February 19, 2015

liam B. from New Zealand
Solo travelers
Stayed one night in December 2014
never dissapointed at skycity
location , entertinment precinct , rooms
one of aucklands most well appointed hotels, close to city centre , location to restaurants and bars , clean rooms
Reviewed February 06, 2015

Fred J. from United States
Stayed 3 nights in January 2015
Great Hotel
Beds, Restaurants, Cleanliness
Reviewed January 22, 2015

Alan K. from United Kingdom
Stayed one night in January 2015
Superb stay!
Comfort, location and service
Fantastic, would recommend to anybody!
Reviewed January 21, 2015

Shi G. from China
Stayed one night in November 2014
1-night stay City View room at Skycity Grand
Location, view, casino
I went to Auckland from Sydney with my girlfriend, and just simply picked one in the Aucland CBD while we drove from Rotorua to Auckland. In the first place we thought it was the Casino tower, but obviously we were wrong bacause that one is a lot more expensive. We booked the city view room but obviously it was not city view, as the the only window is facing BDO building and another huge hotel budiling which we can mutually see what we are doing in each hotel building if the curtain is open. I normally don't dare to prefer a room near the elevator lobby, but the front desk doesn't give a choice. Anyway we just want a comfortable night stay and a good sleep before returning to work. Never mind, the room is clean, normal as a 5-star hotel for a comfortable stay and sleep. but the galss rack store the coffee machine has a lot of dirt honestly, which I believe the cleaner hasn't wiped that area for a long period of time. The bathroom is okay, large and clean, nicely modern build, no bathtab but I love it because I never use one in a hotel. Parking is not for free and hotel charge $20 or $40 per entry + exit which is pretty horrible. But as the location is in CBD lots of restaurants and shopping place so I think it's quite normal. In sum, I consider the overall value is good, and worth it, and I will stay there again on my next visit, I consider a good comfortabe night stay and rest worth the money they charge.
Reviewed January 19, 2015

Tara K. from United Kingdom
Stayed 2 nights in January 2015
Central location with pleasant rooms
Location, Restaurants, Comfort
We had a 2 night stay at SkyCity Grand and had a very pleasant stay. Its location is great for city access, Quay access, Nightlife, Shopping. We parked in the SkyCity Carpark which is usually $40 a day but if you keep your car in for longer and don't use you can swap for $20 card to leave which makes it more reasonable. Restaurants were very good.
Reviewed January 16, 2015

Nehal K. from United States
Stayed 4 nights in January 2015
Reviewed January 12, 2015

henry W. from Indonesia
Stayed one night in July 2014
Location, great food, clean
Reviewed January 12, 2015