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Recent customer comments

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based on 592 reviews
  • Cleanliness 8.9
  • Facilities 8.4
  • Location 9.3
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 8.0
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Ian P. from
Stayed 4 nights in April 2016
End of holiday stay
Excellent stay only problem was the noise from the lift where our room no. 1102 was situated
Reviewed April 09, 2016

YINGFENG W. from Hong Kong
Stayed 2 nights in April 2016
it is ok
Nothing to say
Reviewed April 06, 2016

Chi T. from Hong Kong
Stayed 2 nights in March 2016
Convenient Hotel in Auckland
Conveniently located in Auckland city, staffs were helpful. Many restaurants and eating places inside / around the hotel. However, if they can offer free parking for stay over night customer, it will be nice.
Reviewed April 05, 2016

April C. from New Zealand
Solo travelers
Stayed one night in March 2016
Found the staff at the counter very flippant asked a question about the lifts treated very flippantly Voucher said a room that overlooked the harbour the room I got looked straight. Into the plaza hotel
Reviewed April 04, 2016

Chua S. from Singapore
Solo travelers
Stayed 2 nights in March 2016
Spacious room in Prime location
Conveniently located in Auckland city, nearby Queens Street. Bus stop just outside the hotel, which offers easy access to other areas in Auckland. Many restaurants and cafes in the vicinity. Good and helpful concerige. Front desk personnel helpful too. Only issue is the renovation noise that affects good sleep in the early morning.
Reviewed March 30, 2016

GEOKYENG B. from Singapore
Business travelers
Stayed 3 nights in March 2016
Nice hotel
Good service, convenient location
Reviewed March 09, 2016

Meng C. from Australia
Stayed 4 nights in July 2015
Great location, next to Casino, nice restaurant nearby
Great location, everything within walking distances. Many nice restaurants nearby. Having trouble finding parking though, apparently skycity hotel across the road is cheaper?!
Reviewed March 06, 2016

Suzanne H. from United Kingdom
Stayed one night in February 2016
Amazing hotel
Awesome will be back next year!!
Reviewed February 18, 2016

Amy M. from New Zealand
Stayed one night in January 2016
Room stunk of smoke
Our room was awful as it absolutely stunk of smoke !
Reviewed February 01, 2016

Patrick W. from New Zealand
Stayed 4 nights in January 2016
Good location, staff were helpful. Lots of restaurants and eating places around the hotel. Great stay! Will go back again!
Reviewed January 30, 2016