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Recent customer comments

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based on 588 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 8.0

New Zealand
May 11, 2016

yvonne N.
April 20, 2016
enjoyed our stay
love the hotel

natnarin M.
April 19, 2016
Good value
Good Location

April 13, 2016
Hotel in an excellent location
Hotel is a few minutes walk to intercity bus terminal. Near city center and restaurants.

matthew P.
April 10, 2016
Good hotel
Mini bar was hot and fridge didn't work ! Took forever to fix it

Ian P.
April 09, 2016
End of holiday stay
Excellent stay only problem was the noise from the lift where our room no. 1102 was situated

Hong Kong
April 06, 2016
it is ok
Nothing to say

Chi T.
Hong Kong
April 05, 2016
Convenient Hotel in Auckland
Conveniently located in Auckland city, staffs were helpful. Many restaurants and eating places inside / around the hotel. However, if they can offer free parking for stay over night customer, it will be nice.

April C.
New Zealand
April 04, 2016
Found the staff at the counter very flippant asked a question about the lifts treated very flippantly Voucher said a room that overlooked the harbour the room I got looked straight. Into the plaza hotel

Chua S.
March 30, 2016
Spacious room in Prime location
Conveniently located in Auckland city, nearby Queens Street. Bus stop just outside the hotel, which offers easy access to other areas in Auckland. Many restaurants and cafes in the vicinity. Good and helpful concerige. Front desk personnel helpful too. Only issue is the renovation noise that affects good sleep in the early morning.