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Excellent 8.6
Based on 593 reviews

Recent customer comments

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based on 593 reviews
  • Cleanliness 8.9
  • Facilities 8.4
  • Location 9.3
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 8.0

June 07, 2016
Great hotel in a great location
Everything about the hotel is good except for its breakfast spread at Gusto (Bad service and lack of variety in food spread). I wouldn't recommend anyone going for the continental or full breakfast spread at NZD 29 or NZD 39 respectively. There are Denny's (5 min walk), The Coffee Club and Gloria Jeans Coffee just at the corner of the hotel (1 min walk).

Mark S.
June 07, 2016
Couldn't ask for anything more.

Donghui Z.
June 02, 2016
Great location and good room conditions
Everything is within walking distance. The room is new and well maintained. Many good restaurants to choose from. Staff are nice and efficient, though no customised service was provided, but that is kind of expected (sorry, we just went to St Regis Bora Bora, and cannot help comparing everything with the resort there). Good value for money in the center of Auckland.

Dennis L.
May 22, 2016
bed is too soft
Bed is too soft. Didn't manage to get a good sleep.

Sarah G.
New Zealand
May 19, 2016
Birthday fun times
My husband and I stayed at SkyCity Grand on my birthday for our first night away from our 9 month old. The staff went above and beyond to make our stay special, and we had such a wonderful time. As a new Mum I had literally been fantasising about sleep since the day my daughter was born, and thanks to the amazing bed it completely exceeded my expectations! The proximity of the hotel to incredible restaurants, you are completely spoilt for choice. Highly recommend a night at the Grand, you won't be disappointed!

New Zealand
May 11, 2016

yvonne N.
April 20, 2016
enjoyed our stay
love the hotel

natnarin M.
April 19, 2016
Good value
Good Location

April 13, 2016
Hotel in an excellent location
Hotel is a few minutes walk to intercity bus terminal. Near city center and restaurants.

matthew P.
April 10, 2016
Good hotel
Mini bar was hot and fridge didn't work ! Took forever to fix it


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